Kaitlyn Wonders
McKinney
Summary
Dynamic and motivated professional seeking to contribute to an organization that fosters growth and the acquisition of valuable skills. A strong passion for theater, floral design, writing, art, and costume design complements a keen interest in the sciences, creating a unique blend of creativity and analytical thinking. Eager to leverage diverse talents to enhance team success while continuously developing both personally and professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support staff
Camp Walk on Water
06.2023 - 07.2023
- Followed safety precautions for the children, and maintained routine cleaning procedures all around the camp.
- Supervised children from ages 8-18, and became CPR and life guard certified.
- Collaborated with staff to organize events promoting inclusivity and diversity among campers.
- Trained staff on emergency procedures, fostering a culture of safety and readiness within the camp environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Registered Behavior Technician
Behavioral Innovations
02.2024 - Current
- Implemented individualized behavior intervention plans to enhance patient engagement and skills development.
- Collected and analyzed data to monitor progress and adjust treatment strategies accordingly.
- Assisted with the administration of assessments to evaluate client needs and inform care plans.
- Trained new staff members on operational procedures, therapeutic techniques, and organizational policies.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Barista
Hello Boba
08.2023 - 02.2024
- Prepared and served a variety of high-quality beverages, ensuring customer satisfaction.
- Maintained cleanliness and organization of workstations, enhancing operational efficiency.
- Assisted in inventory management, tracking supplies to prevent shortages.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Student Assistant - Student Engagement Center
Collin College
01.2023 - 05.2023
- Assisted faculty with administrative tasks, ensuring smooth daily operations.
- Supported students in navigating college resources and services effectively.
- Responded to inquiries promptly, providing accurate information to students and staff.
- Contributed to the development of promotional materials for campus events.
- Implemented filing systems to improve document retrieval efficiency.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
Hostess
Olive Garden Italian Restaurant, Inc.
11.2021 - 07.2022
- Our job as hosts is to be the first impression our guests see, this means we must be helpful, friendly, patient, and polite to our guests while accommodating them.
- We also require frequent communication with all of our associates and managers to ensure our restaurant functions properly.
- As lead host, It was my job to orchestrate and manage our guest's seating, evenly distribute tables and guests to servers, find solutions for problematic situations that may arise, and keep a calm mind when things become overwhelming.
- Our job as a team is what helps the flow of our restaurant move smoothly and efficiently while ensuring our guests have an enjoyable experience.
Head Cashier/Barista
Panera Bread, Inc.
06.2020 - 05.2021
- Joined Panera team to offer exceptional customer satisfaction in the restaurant industry by providing cafe style food and baked goods.
- Hired on to work with customers directly at the cash register, front maintenance, and waitress tables.
- Advanced to more responsibility with the drive-thru, barista, and inventory management.
- Finally, given the opportunity to train new employees into the Panera team.
- Panera is an upscale fast casual café restaurant.
- Achievements include:
- Customer support with direct contact / phone communication
- Maintenance duties with specialization in Covid sanitation
- Inventory management / ordering stock
- Barista trained
- Training new hires
Education
Associate Of Arts -
Collin County Community College
Plano, TX05.2024
High School Diploma -
McKinney Boyd High School
Mckinney, TX06.2021
Skills
- Telephone assistance
- Support services
- Facility maintenance
- Business operations procedures
- Documentation
- Opening and closing procedures
- Clerical support
- Confidentiality
- Employee communications
- Customer relations and communications
- Customer service
- Teamwork and collaboration
- Attention to detail
- Cleaning and sanitizing
- Multitasking Abilities
- Effective communication
- Adaptability and flexibility
Awards
- Inducted into the International Thespian Society
- Most Valuable Theater Technician 2020
Certification
- First Aid/CPR Certified
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Behavioral Innovations
02.2024 - Current
Barista
Hello Boba
08.2023 - 02.2024
Support staff
Camp Walk on Water
06.2023 - 07.2023
Student Assistant - Student Engagement Center
Collin College
01.2023 - 05.2023
Hostess
Olive Garden Italian Restaurant, Inc.
11.2021 - 07.2022
Head Cashier/Barista
Panera Bread, Inc.
06.2020 - 05.2021
High School Diploma -
McKinney Boyd High School
Associate Of Arts -
Collin County Community College