Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Cashier

Kaitlyn Wood

Bacone,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Trustworthy and dedicated cashier with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

3
3
years of professional experience

Work History

Cashier

Hungry Howies Pizza & Subs
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed refunds and exchanges in accordance with company policy.

FOH Member

Chick-fil-A
03.2023 - 07.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Utilized POS system to receive and process food and beverage orders.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Distributed food to waiters and waitresses to serve to customers.

Education

Pursuing High School Diploma -

Malone School
Malone, FL
05.2024

Skills

  • Cash Register Systems
  • Verbal and Written Communication
  • Money Handling
  • Cleaning and Sanitizing
  • Time Management Skills
  • Customer Service Excellence
  • POS Systems Operations
  • Hospitality and Accommodation
  • Refund Handling
  • Active Listening
  • Online Orders Preparation
  • Customer Service
  • Time Management
  • Judgment and Decision-Making

Accomplishments

  • Trained and mentored 2 employees.

Timeline

FOH Member

Chick-fil-A
03.2023 - 07.2023

Cashier

Hungry Howies Pizza & Subs
08.2021 - Current

Pursuing High School Diploma -

Malone School

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Kaitlyn Wood