Kaitlyn Zweber
Colorado Springs,CO
Summary
Proactive and results-driven event planning professional with a proven track record of seamlessly managing multiple projects and events concurrently. Adept at overseeing event timelines and meticulously coordinating the intricate operations and logistics involved in successful executions. Recognized for fostering a positive and collaborative team environment, leveraging emotional intelligence to manage interpersonal dynamics effectively. A dedicated problem solver with acute attention to detail, I thrive on creating solutions to unforeseen challenges. With excellent communication skills and a relational approach, I consistently exceed expectations in delivering exceptional event experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Supervisor
The Navigators
09.2020 - Current
- Oversee and manage details of 150 events a year in varying capacities
- Manage team of event coordinators to ensure excellent performance and customer service
- Hire and implement training process for new staff
- Oversee professional development of team through weekly meetings, training conferences and certifications
- Educate clients on best practices for events
- Develop master event timelines, checklists, and templates
- Oversee management of rooming lists, audio-visual needs and room-setup requests, meal counts, speakers, announcements and other details of the event
- Implement reporting tools for measuring efficiency and tracking productivity of team
- Create and submit Request For Proposals (RFPs)
- Review and recommend event venues to clients based on bids collected from RFPs
- Work with legal team and third party to negotiate contracts
- Create and update written procedures for all event processes and policies
- Manage multiple parties and collaborate with other departments to ensure effective implementation of the event
- Research and contract vendors for special requests
- Review master bills and submit invoices
- Create and oversee event budgets and evaluate event budget actuals post-event
- Coordinate onsite support during in-person events
- Consult with customers to determine objectives and requirements for events.
- Schedule debrief meetings and implement client feedback and process improvement when applicable
Event Coordinator
The Navigators
03.2019 - 09.2020
- Manage event timeline and details of event; rooming lists, master schedules, meal counts
- Build and publish online event registration pages on RegFox
- Monitor registrant reporting, cancellations, and refunds
- Brainstorm and implement creative event concepts and themes.
- Create emergency response plans and COVID procedures
- Arrange and manage the catering details and dietary restrictions of attendees
Education
Bachelor of Arts - Social Work
University of Wisconsin - Eau Claire
Eau Claire, WI05.2014
Skills
Attention to detail
Emotional intelligence
Problem-solving
Managing a team
Efficient processes
Customer service
Communication
Proficient in Microsoft Office and Google Suite
Certification
Certified Faith-based Meeting Planner (CFMP)
Certified Meeting Planner (CMP) in progress (estimated completion date January, 2025)
Certified Faith-based Meeting Planner
Certification through RCMA (Religious Conference Management Association)
Timeline
Event Supervisor
The Navigators
09.2020 - Current
Event Coordinator
The Navigators
03.2019 - 09.2020
Bachelor of Arts - Social Work
University of Wisconsin - Eau Claire