Kaitlyn (Kate) Gant
Terre Haute,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Services Assistant
Springhill Village
10.2024 - Current
- Managed the resident admission process by accurately completing social services and MDS assessments
- Coordinated and led interdisciplinary care plan meetings, actively involving residents and families to establish person-centered goals and treatment strategies.
- Developed and executed safe and timely resident discharge plans, including coordinating necessary resources, durable medical equipment, and community support services to ensure smooth transitions of care
- Maintained documentation of resident behaviors, psychotropic medication management, progress, interactions, grievances and psychosocial follow-ups.
- Collaborated as a key member of the interdisciplinary team to identify and resolve barriers in the facility.
- Provided critical education to residents, families, and staff regarding resident rights, grievance procedures, and effective behavior intervention techniques
Home Health Aide
Elite Home Health Care
08.2025 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Admissions Assistant /Front Desk Receptionist
Springhill Village
06.2024 - 10.2024
- Led the intake process by accurately completing and explaining complex admission agreements and financial documents with residents and family members
- Managed and controlled the daily facility census and bed board operations, coordinating closely with nursing and interdisciplinary teams to optimize bed utilization
- Ensure efficiency by organizing. filing, and maintaining comprehensive resident records and documentation.
- Acted as a primary point of contact for new and prospective families, efficiently coordinating communication and obtaining necessary demographic, insurance, and medical information.
- Served as first point of contact for the facility, welcoming and directing residents, family members, vendors and job applicants while maintaining a professional and compassionate demeanor.
- Managed communication within the facility by routing incoming calls, transferring calls to the appropriate departments and addressing basic inquiries about the facility.
Traveling Homemaker
Self Employed
08.2020 - 06.2024
- Managed household organization and maintenance including deep cleaning, laundry services, and general upkeep
- Provided dedicated childcare services, ensuring safety and well being of children
- Prepared and managed client meals ranging from routine daily cooking to specialized meal preparation.
- Demonstrated high proficiency in time management and client relations by effectively traveling between multiple client locations and prioritizing varied daily tasks.
Server/Trainer
Cheddars Stratch Kitchen
10.2017 - 06.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
Manager
Sweet Lous Pizzeria
04.2015 - 10.2017
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
High School Diploma -
Ivy Tech
Terre Haute, INSkills
- Relationship building
- Expectation setting
- Customer relationship management
- Time management
- Adaptability
- Communication
- Organization
Certification
- HHA - Home Health Aide
Timeline
Home Health Aide
Elite Home Health Care
08.2025 - Current
Social Services Assistant
Springhill Village
10.2024 - Current
Admissions Assistant /Front Desk Receptionist
Springhill Village
06.2024 - 10.2024
Traveling Homemaker
Self Employed
08.2020 - 06.2024
Server/Trainer
Cheddars Stratch Kitchen
10.2017 - 06.2020
Manager
Sweet Lous Pizzeria
04.2015 - 10.2017
High School Diploma -
Ivy Tech