Kaitlyn M. Cook
Middletown,OH
Summary
Driven Pharmacy Technician with 5+ years of experience and success in working within fast-paced Hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Tech III
Cincinnati Children's Hospital
12.2020 - Current
- Answered incoming phone calls and addressed questions from healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Delivered medications to patient rooms, OR, clinics, etc.
- Received, unpacked, and stocked pharmacy orders delivered by dock.
- Make IV medications through DoseEdge while maintaining sterile work environment.
- Handle and compound hazardous chemotherapy.
- Developed receiving guide manual to ensure proper training for current and future employees.
- Helped develop new shifts to streamline workflow and to provide sufficient shift coverage.
- Fill canisters and prepack medications from TCG Rx.
- Deep clean IV room hoods, TCG Rx, and go through IV room medication, fluid and supply expirations on monthly basis.
- Assist Pharmacists with phone calls and prescription/medication issues.
- Contact other pharmacies to borrow medications.
- Work closely with buyers to ensure medications and supplies are ordered, track orders, correct counts, biannual inventory days, etc.
- Received orders in Swisslog and PeopleSoft.
- Work with EPIC to run reports, check patient status, redispense medication orders, check on ADM records, etc.
Pharmacy Tech II
Cincinnati Children's Hospital
08.2018 - 12.2020
- Answered incoming phone calls and addressed questions from healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Delivered medications to patient rooms, OR, clinics, etc.
- Received, unpacked, and stocked pharmacy orders delivered by dock.
- Made IV medications, maintaining sterile work environment.
Pharmacy Tech
Medcare/CVS
06.2017 - 07.2018
- Run TCG machines, prepare medications, count out package, process medication returns and prepare for delivery according to prescription orders following Long Term Care Pharmacy policies, regulations and procedures
- Prepack bulk medicines and fill bottles with prescribed medications
- Maintain proper storage and security conditions for drugs
- Mix pharmaceutical preparations, according to written prescriptions
- Maintain proper storage and security conditions for drugs
- Complete daily medication packaging assignments
- Follow proper protocol and procedures to stage medications for delivery
- Complete daily medication return assignments
- Ensure and maintain safe and clean work environment
- Comply with local, state, and federal laws, regulations, and policies
- Other duties as assigned.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
Sales Floor
Target Corporation
02.2017 - 06.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Processed payments and provided receipts to establish proof of transaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Floor/Instock Team Member
Target Corporation O
01.2014 - 01.2017
- In stocks/Backroom
- Updating product counts throughout store
- Assigned area, scan lows and outs. Backfill SKU’s from backroom to floor location Print and make labels
- Ship from Store
- Fulfill customer purchases online
- Locate item(s) ordered from sales floor. Process order fulfillment consisting of picking, packing, printing and applying shipping labels for UPS delivery
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Processed payments and provided receipts to establish proof of transaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Floor
Target Corporation
01.2010 - 01.2013
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Processed payments and provided receipts to establish proof of transaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Pharmacy Technician Certification Board Exam – State of Kentucky - Pharmacy
Gateway Community And Technical College
Florence, KY09.2018
High School Diploma -
Fort Zumwalt West High School
O'Fallon, Missouri05.2012
Skills
- Team Development and Leadership Support
- Organizational Development
- Word, Power Point, Excel
- Workflow Optimization and time management
- Medication Dispensing
- Intravenous Admixture Preparation
- Drug Inventory Management
- Drug Safety
- Aseptic Techniques
- Stocking Shelves
- Manual and Automated Medication Dispensing
- Receiving Incoming Supplies
- Secure Storage of Medications
- Problem-Solving Skills
- Confidentiality and HIPAA
- EPIC, DoseEdge, TCG Rx, Swisslog
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Tech III
Cincinnati Children's Hospital
12.2020 - Current
Pharmacy Tech II
Cincinnati Children's Hospital
08.2018 - 12.2020
Pharmacy Tech
Medcare/CVS
06.2017 - 07.2018
Sales Floor
Target Corporation
02.2017 - 06.2017
Sales Floor/Instock Team Member
Target Corporation O
01.2014 - 01.2017
Sales Floor
Target Corporation
01.2010 - 01.2013
Pharmacy Technician Certification Board Exam – State of Kentucky - Pharmacy
Gateway Community And Technical College
High School Diploma -
Fort Zumwalt West High School
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