Kaleigh Szczepkowski
Clyde
Summary
To obtain a position in which I can utilize my experience and education while enhancing my professional development.
Overview
9
9
years of professional experience
Work History
Inventory Auditor
Menards
Port Huron, MI
01.2022 - Current
- Demonstrated adaptability by quickly familiarizing with new industry-specific software platforms as required.
- Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Provided training to new team members on audit procedures, fostering a productive work environment through skill development.
- Ensuring floor and overstock counts are accurate.
- Weekly pallet walks to ensure pallets are in the correct location with the correct ID assigned to it.
- Inspect planograms and ensure products floor max and pricing are correct.
- Establishing great communication with the other departments in the store.
- Upstock any overstock. Ensuring item is logged correctly.
- Ensure efficiency and standards are being met.
- Greeting costumers and providing outstanding service.
Shift Manager
Sperry's Theatre Operations LLC
Port Huron, MI
01.2017 - 01.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Provide outstanding customer service by consistently going above and beyond to ensure all guest enjoy their experience.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Ensure that proper security procedures are in place to protect employees, guest and company assets.
- Ensure all shows start and end according to schedule time.
- Cleaning theatres, concessions area, and restrooms.
- Stocking items for the next associate's shift.
Pet Care Associate
PetSmart
Fort Gratiot Township, MI
02.2017 - 07.2017
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
- Stock and organize shelves to company standards
- Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
- Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
- Supported the training of new hires, sharing knowledge and expertise on best practices in pet care industry standards.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
Cashier
PetSmart
Fort Gratiot Township, MI
06.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with costumers
- Stock nearby shelf's when slow
Education
Associate of Arts - Liberal Arts
St. Clair Community College
Port Huron, MI05-2018
Skills
- Accuracy and precision
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Team collaboration
- Decision-making
- Issue resolution
- Creating a friendly atmosphere
Timeline
Inventory Auditor
Menards
01.2022 - Current
Pet Care Associate
PetSmart
02.2017 - 07.2017
Shift Manager
Sperry's Theatre Operations LLC
01.2017 - 01.2022
Cashier
PetSmart
06.2016 - 02.2017
Associate of Arts - Liberal Arts
St. Clair Community College