Kaitlynn Allen
Metairie,LA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Office Manager
Voodoo Mobile Audio, LLC
01.2023 - Current
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed routine store inventories.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reported issues to higher management with great detail.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Answered phone promptly and directed incoming calls to correct persons.
Front Desk Receptionist
First Down Healthcare & Aesthetics
06.2023 - 09.2023
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Performed various administrative tasks by filing, copying and faxing documents.
Childcare Assistant Teacher
Berry Cherry Tree Child Care Center
08.2019 - 05.2023
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Restocked supplies and personal hygiene products for use by students.
Education
No Degree - Diagnostic Medical Sonography
Delgado Community College
New Orleans, LA05.2025
No Degree - Nursing
University of Louisiana At Lafayette
Lafayette, LAHigh School Diploma -
Archbishop Chapelle High School
Metairie, LA05.2021
Skills
- Office Management
- Data Entry
- Bookkeeping
- Customer Service
- Inventory Control
- Customer Relations
- Excellent Multi-Tasking Ability
- Scheduling and Calendar Management
- HIPAA Compliance
- Microsoft Office
- Professionalism
- Attention to Detail
Timeline
Front Desk Receptionist
First Down Healthcare & Aesthetics
06.2023 - 09.2023
Office Manager
Voodoo Mobile Audio, LLC
01.2023 - Current
Childcare Assistant Teacher
Berry Cherry Tree Child Care Center
08.2019 - 05.2023
No Degree - Diagnostic Medical Sonography
Delgado Community College
No Degree - Nursing
University of Louisiana At Lafayette
High School Diploma -
Archbishop Chapelle High School
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