Kaitlynn Arceneaux
Dayton
Summary
Professional healthcare coordinator with strong background in scheduling and managing patient appointments. Proven track record in optimizing schedules, maintaining accurate records, and ensuring seamless communication within medical teams. Known for reliability, adaptability, and collaborative approach to meet dynamic needs. Skilled in administrative tasks, patient communication, and time management.
Overview
13
13
years of professional experience
Work History
Clinical Scheduler
Legacy Community Health
07.2023 - Current
- Ensured adherence to all relevant regulatory requirements pertaining to patient confidentiality and data security during the scheduling process.
- Collaborated with clinical staff to maintain accurate records of patient information and appointment history.
- Contributed to the clinic''s overall success by consistently meeting or exceeding performance metrics related to scheduling accuracy and efficiency.
- Supported patient needs by promptly addressing inquiries about appointment bookings or schedule changes.
- Notified patients and providers of impending schedules, changes in schedules and pertinent preparation for tests and exams through face-to-face, telephone and electronic means.
- Assisted in maintaining an organized office environment through timely filing of paperwork and efficient record-keeping practices.
Certified Medical Assistant
Legacy Community Health Services
11.2021 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
CNA
Jefferson Nursing and Rehab
09.2020 - 10.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA
Capital Home Health Care
02.2018 - 09.2020
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Patient Care Technician
San Jacinto Methodist Hospital
05.2014 - 01.2018
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
CNA
Magnolia Place Assisted Living
03.2012 - 09.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Applied Science - Health And Medical Administrative Services
The College of Health Care Professions
TX05-2025
Certificate - Medical Assistant
The College of Health Care Professions
TX01-2020
Skills
- HIPAA compliance
- Patient confidentiality
- Office administration
- Patient scheduling
- Appointment management
- Clinical coordination
- Strong organization
- Data entry
- Schedule management
- Verbal and written communication
- Cash handling
- Patient registration
- Computer proficiency
- Staff leadership
- Interpersonal skills
Timeline
Clinical Scheduler
Legacy Community Health
07.2023 - Current
Certified Medical Assistant
Legacy Community Health Services
11.2021 - 07.2023
CNA
Jefferson Nursing and Rehab
09.2020 - 10.2021
CNA
Capital Home Health Care
02.2018 - 09.2020
Patient Care Technician
San Jacinto Methodist Hospital
05.2014 - 01.2018
CNA
Magnolia Place Assisted Living
03.2012 - 09.2013
Associate of Applied Science - Health And Medical Administrative Services
The College of Health Care Professions
Certificate - Medical Assistant
The College of Health Care Professions
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