Summary
Overview
Work History
Education
Skills
References
Timeline
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Kaitlynn Decker

Maquoketa,IA

Summary

Caring professional promoting expertise in planning activities and providing guidance in different assignments. Confident recent college graduate known for following directions, having a strong work ethic and communicating effectively both verbally and in writing. Trained to respond to inbound calls and texts. Responsive to individual's personal requirements and customize support approaches. Good documentation, assessment and resource management skills.

Overview

4
4
years of professional experience

Work History

Mobile Crisis Counselor

Robert Young Center
Rock Island, IL
01.2023 - Current
  • Responded quickly and effectively to emergency calls involving potential suicidal behavior or self-harm risks.
  • Collected and documented information from clients about concerns and available contextual details.
  • Provided referrals, resources, and follow-up care as needed for clients in need of additional services.
  • Conducted in-person assessments of clients' psychological functioning.
  • Handled crisis situations with exceptional tact, enacting best possible interventions for service and support.
  • Coordinated with community organizations, schools, hospitals, law enforcement agencies, and other stakeholders involved in providing crisis services.
  • Demonstrated an understanding of cultural diversity when dealing with clients from different backgrounds.
  • Established trusting relationships with clients through active listening techniques.
  • Advised families on how to best support their loved ones during times of crisis.
  • Compiled community resources for housing to assist patients with mental health or substance abuse recovery.
  • Remained available 24 and 7 for urgent calls from clients in need of immediate assistance.
  • Developed safety plans to minimize crisis risk and intervene with specific procedures.

CHILD AND YOUTH PROGRAM ASSISTANT

Child And Youth Services
Rock Island Arsenal
12.2020 - 12.2022
  • Communicated frequently with parents to meet child needs
  • Created safe, fun environment for children attending special programs
  • Assisted with youth development and other recreation programs to improve quality of child's experience
  • Explained and enforced rules and regulations of CYS program
  • Record keeping, including weekly observations, programming, and portfolios.

CHILD AND YOUTH PROGRAM ASSISTANT

Child And Youth Services
Fort Irwin
10.2019 - 12.2020
  • Recommended activities, equipment and supplies for programs
  • Carried out day-to-day duties accurately and efficiently
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Bachelor of Arts - Psychology

Michigan State University
08.2022

Associate of Arts - Psychology

Barstow Community College
05.2020

Skills

  • Maintaining Client Records
  • Client and Family Interviews
  • Implementing Client Care Plans
  • Teamwork and Collaboration
  • Clinical Documentation Skills
  • Safety Planning
  • Suicide Prevention
  • Client Goal Planning
  • Confidential Records
  • Community Resources
  • Mental Health Assessment
  • Client Advocacy
  • Crisis Prevention Intervention (CPI)
  • Patient Support
  • Trauma Informed Care Framework
  • Electronic Medical Record Software

References

  • Katelyn Damitz, Co-teacher at Rock Island Arsenal Child Development Center, (563)265-9422
  • Therese Swift, Co-Worker at Robert young Center, (563)340-0893

Timeline

Mobile Crisis Counselor

Robert Young Center
01.2023 - Current

CHILD AND YOUTH PROGRAM ASSISTANT

Child And Youth Services
12.2020 - 12.2022

CHILD AND YOUTH PROGRAM ASSISTANT

Child And Youth Services
10.2019 - 12.2020

Bachelor of Arts - Psychology

Michigan State University

Associate of Arts - Psychology

Barstow Community College

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Kaitlynn Decker