Kaitlynn Hart
Palm City,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Chiropractic Office Assistant
Stuart Spine Center
01.2024 - 05.2024
- Handled various duties in a fast paced environment.
- Enhanced patient experience by consistently maintaining a clean, welcoming environment
- Supported chiropractic staff by managing inventory of medical supplies and ensuring timely re-ordering when needed.
- Ensured prompt communication between patients and chiropractors through accurate message taking and relaying information as required.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.
Receptionist
Goldman Vein Institute
04.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Helped patients complete necessary medical forms and documentation.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Receptionist
Goodyear Auto Service Center
06.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Sales Associate
Plato's Closet
12.2013 - 11.2017
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Prepared merchandise for sales floor by pricing or tagging
- Processed product returns and assisted customers with other selections
- Provided positive first impressions to welcome existing, new and potential customers
Education
Master of Science - Information Technology
Florida State University
Tallahassee, FL12.2024
Certification - Information Architecture
Florida State University
Tallahassee, FL04.2021
Bachelor of Arts - Humanities
Florida State University
Tallahassee, FL08.2020
Associate of Arts -
Tallahassee Community College
Tallahassee, FL05.2018
High School Diploma -
Martin County High School
Stuart, FL06.2014
Skills
- Security Awareness
- Computer Proficiency
- Customer Complaint Resolution
- Positive Attitude and Energetic
- Data Entry and Database Software
- Organization and Efficiency
- Microsoft Office
- Documentation and reporting
- Time management
Affiliations
Boys & Girls Club of America
Timeline
Chiropractic Office Assistant
Stuart Spine Center
01.2024 - 05.2024
Receptionist
Goldman Vein Institute
04.2023 - 09.2023
Receptionist
Goodyear Auto Service Center
06.2021 - 03.2022
Sales Associate
Plato's Closet
12.2013 - 11.2017
Master of Science - Information Technology
Florida State University
Certification - Information Architecture
Florida State University
Bachelor of Arts - Humanities
Florida State University
Associate of Arts -
Tallahassee Community College
High School Diploma -
Martin County High School
Similar Profiles
STACIE MICHELE GREGORYSTACIE MICHELE GREGORY
Chiropractic Assistant at Spine Pain Center & Spine Pain Center NMBChiropractic Assistant at Spine Pain Center & Spine Pain Center NMB
Stephanie BakerStephanie Baker
Medical Assistant at Stuart Family Practice CenterMedical Assistant at Stuart Family Practice Center
Maria LarsonMaria Larson
Assembly Coordinator at Stuart Rehabilitation CenterAssembly Coordinator at Stuart Rehabilitation Center
Will VeneziaWill Venezia
Volunteer at National Honor SocietyVolunteer at National Honor Society
Louis HernandezLouis Hernandez
Driver at TransmobilityDriver at Transmobility