Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlynn Hyde

Red Level

Summary

Dynamic and detail-oriented professional with a proven track record at Pretty Clean LLC, excelling in cleaning and sanitization. Recognized for exceptional customer service and effective multitasking, consistently enhancing client satisfaction through tailored solutions. Adept at managing high-pressure situations while maintaining a spotless environment and fostering positive interactions.

Overview

8
8
years of professional experience

Work History

House Cleaner

Pretty Clean LLC
05.2025 - Current
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.

Pet Service Associate

Coble Animal Hospital
10.2024 - 02.2025
  • Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Managed client accounts by updating information and processing transactions accurately.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
  • Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
  • Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
  • Communicated professionally with pet owners via phone, email, and text.
  • Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.

Team Member

Tractor Supply
06.2017 - 07.2020
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

Diploma -

Bethel Christian Academy
OPP, AL
05.2013

Skills

  • Cleaning and sanitization
  • Customer service
  • Payment collection
  • Childcare assistance
  • Pet mess cleanup
  • Inventory control
  • Multitasking and organization

Timeline

House Cleaner

Pretty Clean LLC
05.2025 - Current

Pet Service Associate

Coble Animal Hospital
10.2024 - 02.2025

Team Member

Tractor Supply
06.2017 - 07.2020

Diploma -

Bethel Christian Academy