KAITLYNN LOUR
Doniphan,MO.
Summary
Sophisticated and reliable Medical Billing Specialist, talented at correcting and resubmitting claims to Medicaid, Medicare and other various insurance companies. Coordinates with insurance companies and expedites claims processes. Dedicated administrative professional skilled in handling multiple projects with high pressure deadlines and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Billing Specialist
Community Health Systems, Poplar Bluff Regional Physicians Services
Poplar Bluff, MO.
12.2021 - 03.2022
- Track and maintain records of patient billing and billable items
- Prepare and submit billings to insurance companies or other payers
- Follow up on delinquent claims and past due invoices
- Manage Medicare and Medicaid claims
- Promote focus on continuous improvement for all medical billing procedures
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Executed billing tasks and recorded information in company databases.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Verified/updated patient data weekly to complete detailed eligibility reports for Medicaid spending accounts for management review.
Assistant Manager
Dollar General
Doniphan, MO
01.2020 - 03.2020
- Supported senior managers with day-to-day operational requirements
- Delegated tasks to appropriate staff members and monitored performance
- Directed daily store operations, including staff management, task delegation, merchandising, and customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Increased sales revenues by promoting complementary products and educating customers about store promotions
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Assistant Restaurant Manager
Chicken on the Run
Doniphan, MO
08.2014 - 07.2017
- Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures
- Managed customer relationships and maintained positive dining experiences
- Ran cashier station at front counter and maintained accurate drawer count.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Developed unique events and special promotions to drive sales
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions
Education
Medical Billing & Coding - Health Administration
Bryant And Stratton College
Orchard Park, NY10.2021
Skills
- Thorough claims reviews
- Telephone etiquette
- Health insurance industry knowledge
- Insurance coverage verification
- Medical terms and procedure knowledge
- Precision and Accuracy
- Proactive and Self-Motivated
- State & Federal Regulation Compliance
- Time Management
- Data Analysis & Integrity
Timeline
Billing Specialist
Community Health Systems, Poplar Bluff Regional Physicians Services
12.2021 - 03.2022
Assistant Manager
Dollar General
01.2020 - 03.2020
Assistant Restaurant Manager
Chicken on the Run
08.2014 - 07.2017
Medical Billing & Coding - Health Administration
Bryant And Stratton College
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