Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Kaitlynn Simon

Kaitlynn Simon

Summary

Dynamic and dedicated professional with a proven track record at Dollar General Market, excelling in customer service and cash handling. Demonstrates exceptional organizational abilities and a strong work ethic, contributing to significant improvements in customer satisfaction and transaction efficiency. Skilled in inventory control and fostering positive customer relationships, ensuring repeat business and loyalty. Responsible Teaching Assistant offers record of success in helping students and teachers. Versed in classroom activities, small group instruction, and recordkeeping. Brings top-notch organizational and multitasking abilities with excellent computer skills. Coordinated and diligent activity coordinator skilled in student behavior management and redirection. Supports faculty and classroom needs with proactive and diligent approach. Passionate about helping students and offers proven skills developed over 2 years of related experience. Versed in school standards and strategies to optimize learning for 14 students.

Overview

4
years of professional experience
1
Certification

Work History

Dollar General Market

Cashier/stocker
07.2024 - Current

Job overview

  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

.Theresa Gingerbread House

Teacher Assistant
02.2024 - 06.2024

Job overview

  • Responded to student needs and questions promptly.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
  • Supported classroom activities, tutoring, and reviewing work.
  • Adhered to classroom protocols to keep areas clean, neat, and organized.
  • Assisted teachers with supervision and care of group of 14 children.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported student learning objectives through personalized and small group assistance.
  • Distributed learning materials such as worksheets, textbooks, and supplemental activities.
  • Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
  • Cultivated core values such as kindness, respect, compassion and integrity within students.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Contributed to increased student success by providing one-on-one support for struggling learners.
  • Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
  • Aided students with special needs by adapting instructional materials and providing personalized guidance throughout lessons.
  • Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
  • Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
  • Completed daily reports on attendance and disciplinary performance.

Sweet Aromas

Barista/cashier
06.2023 - 09.2023

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Simon Kenton School

Instructional Assistant
01.2022 - 02.2023

Job overview

  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
  • Supported student learning objectives through personalized and small group assistance.
  • Provided support to help students with special needs learn and grow.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
  • Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
  • Maintained safety and security by overseeing students in recess environments.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
  • Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
  • Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
  • Provided feedback on student work samples allowing teachers to better understand strengths and areas for improvement.
  • Provided performance feedback to help students understand strengths and areas for improvement.
  • Communicated regularly with parents regarding their child''s academic performance and any areas requiring additional support or intervention.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.

Green Hills Community

Dietary Aide
01.2021 - 12.2021

Job overview

  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.

Rushsylvania One Stop

Cashier/stocker
06.2020 - 12.2020

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Columbus State Community College
Columbus, OH

Associate of Arts from Psychology
12.2024

University Overview

Benjamin Logan High School
Bellefontaine, OH

High School Diploma
05.2021

University Overview

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

Cash Handling

Cleaning and sanitizing

Customer service excellence

Money Handling

Reliability and punctuality

Written and verbal communication

Organizational abilities

Basic Math Competence

Cash register systems

Staff Training

ID Verification

Inventory Control

Daily Reporting

Certification

  • Ohio Driver's License
  • CPR/AED Certification
  • First Aid Certification

Languages

English
Full Professional
Spanish
Limited Working
ASL
Limited Working

Timeline

Cashier/stocker
Dollar General Market
07.2024 - Current
Teacher Assistant
.Theresa Gingerbread House
02.2024 - 06.2024
Barista/cashier
Sweet Aromas
06.2023 - 09.2023
Instructional Assistant
Simon Kenton School
01.2022 - 02.2023
Dietary Aide
Green Hills Community
01.2021 - 12.2021
Cashier/stocker
Rushsylvania One Stop
06.2020 - 12.2020
Columbus State Community College
Associate of Arts from Psychology
Benjamin Logan High School
High School Diploma

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Kaitlynn Simon