Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlynn Smart-Cox

Kennewick,Washington

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 8 years of management performance.

Overview

16
16
years of professional experience

Work History

Regional Director

CE
01.2024 - Current
  • Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
  • Collaborated with cross-functional teams to develop new products and services, meeting customer demands while driving revenue growth.
  • Increased regional sales by implementing targeted marketing strategies and fostering strong relationships with key clients.
  • Delivered comprehensive HR reporting training programs to build highly skilled teams capable of delivering on company goals and objectives.
  • Developed strategic employee onboarding program to reduce employee turnover.

Area Manager

CGM
02.2023 - 01.2024
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Transformed underperforming teams into productive, profitable teams.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

School Director

CCE
06.2018 - 02.2023
  • Oversaw budget, marketing and curriculum development for school operations.
  • Provided detailed feedback to teams after analyzing each educator's responsibilities.
  • Served as school resource, which enabled development of lasting relationships with students, parents and guardians.
  • Promoted professional growth of teachers and staff by implementing annual reviews, short and long term goals and providing guidance.
  • Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
  • Communicated with parents to encourage active parental participation in education.
  • Kept school in full compliance with established policies, legal requirements and student safety standards.
  • Top 3 Director score in every NPS

Assistant School Director

CGM
06.2014 - 06.2018
  • Provided detailed feedback to teams after analyzing each educator's responsibilities.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
  • Verified student grades, attendance and schedules.
  • Conducted parent meetings, staff meetings and helped to manage any child behavior challenges.
  • Assisted Director in financial planning for academic school year.
  • Responsible for maintaining enrollment and capacity for school growth.
  • Top Utilization award in region
  • Top financially performing school in region

Lead Teacher/Department Head Manager

CHILDRENS GARDEN MONTESSORI
01.2009 - 06.2014
  • Created and implemented Toddler Montessori curriculum for Toddler classrooms.
  • Led daily curriculum groups and responsible for producing individualized works for students while putting out new and changing materials.
  • In charge of 14 students, conducting daily/weekly observations on students and held bi annual parent conferences.
  • Conducted weekly staff observations and attended staff meeting.
  • Assisted teachers in daily lesson planning.
  • Implemented bi-annual parent information nights for department.

Education

Bachelor of Science - Human Resources Management

Western Governors University
Salt Lake City, UT
05.2001 -

Skills

    Facility operations

    Staff relationships

    Student support

    School calendar oversight

    Staff Development

    Relationship building and networking

    Community Relations

    Policy development and enforcement

    Instructional leadership

    Standards of excellence

    Safety and security procedures

    Policy and procedure adherence

Timeline

Regional Director

CE
01.2024 - Current

Area Manager

CGM
02.2023 - 01.2024

School Director

CCE
06.2018 - 02.2023

Assistant School Director

CGM
06.2014 - 06.2018

Lead Teacher/Department Head Manager

CHILDRENS GARDEN MONTESSORI
01.2009 - 06.2014

Bachelor of Science - Human Resources Management

Western Governors University
05.2001 -

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Kaitlynn Smart-Cox