Professional leader prepared to excel in team oversight and operational management. Known for improving processes and ensuring high-quality outcomes. Focused on collaboration and adaptability, consistently meeting changing needs with reliability. Expertise in workflow optimization and team motivation.
Overview
7
7
years of professional experience
Work History
Market Manager
Cumulus Media
01.2024 - Current
Analyzed data to identify customer trends and insights.
Monitored customer preferences to determine focus of sales efforts.
Collaborated with cross-functional teams to develop new product launches.
Managed relationships with external vendors to ensure quality and timely delivery of materials.
Reviewed operational records and reports to project sales and determine profitability.
Drafted press releases, blog posts and other content for website and social media platforms.
Crew Member
Infinity Con
07.2024 - 2025
Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
Operated point-of-sale systems efficiently, managing transactions accurately and quickly.
Collaborated with team members to maintain cleanliness and organization in work areas.
Resolved customer complaints promptly, contributing to positive experiences.
Worked information desk, stage managed, and supervised volunteers.
Marketing and Communications Coordinator
CareerSource Capital Region
12.2020 - 06.2023
Managed KPI and other analytical data, event close-outs, and report creation.
Assisted in developing creative concepts for various projects including print ads, digital banners.
Collaborated with internal teams such as sales department on strategies to maximize effectiveness of campaigns.
Implemented SEO strategies to improve visibility of company website in search engine rankings.
Maintained relationships with industry influencers and media contacts through proactive outreach efforts.
Coordinated with design team to create visuals that support marketing initiatives.
Marketing and Outreach Intern
Florida Office of Film and Entertainment
07.2020 - 11.2020
Created content and campaigns to be posted on all social media platforms.
Assisted in planning and executing special events related to outreach initiatives.
Implemented effective strategies to ensure successful completion of projects within deadlines.
Gained experience in developing marketing strategies to promote outreach initiatives.
Utilized excellent interpersonal skills to build relationships with key stakeholders and increase outreach efforts.
Crew Leader
NXT WWE
04.2018 - 04.2020
Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
Trained and mentored new team members on best practices and operational procedures.
Implemented process improvements that enhanced productivity and reduced waste.
Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
Facilitated collaboration between different departments, enhancing cohesiveness and success of projects.
Project Producer
Spark Productions, Full Sail University
04.2018 - 04.2020
Oversaw production teams of 5-25 individuals.
Supervised the creation of client projects and set goals surrounding those projects.
Managed client dashboards for projects.
Created and monitored digital assets for clients.
Partnered with clients to develop positioning and strategy.
Collaborated with other producers and industry professionals to create innovative, entertaining experiences.
Conducted research for upcoming projects to ensure accuracy in content creation.
Scheduled shoots based on availability of actors, locations, crew.
Attended planning meetings and interfaced with internal departments and clients to resolve issues.
Provided guidance and support for pre-recorded and remote or virtual production.