Kaitlynn Villasenor
La Jolla,CA
Summary
Proven achiever with a track record of enhancing customer satisfaction and team productivity at the University of California San Diego. Excels in customer relations and sales knowledge, demonstrating adaptability and a goal-oriented mindset. Skilled in business development and team building, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Representative
University Of California San Diego
09.2022 - 04.2024
- Completed paperwork in full, on time and with high accuracy.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Social Media Manager/Customer Sales Representative
Westend Cushions
06.2022 - 08.2022
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Barista
Starbucks
07.2020 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - General Biology
University of California, San Diego
La Jolla, CA06.2026
High School Diploma -
San Jacinto High School
San Jacinto, CA06.2022
Skills
Goal-oriented mindset
Customer Relations
Sales knowledge
Effective negotiation
Account Management
Business Development
Upselling techniques
Product Demonstration
Continuous Improvement
Social Media Marketing
Professionalism
Goal Setting
Conflict Resolution
Self Motivation
Team building
Adaptability and Flexibility
Certification
- California Driver's License
- Food Manager Certification - American Food Safety Institute.
Languages
Spanish
Native or Bilingual
Timeline
Field Representative
University Of California San Diego
09.2022 - 04.2024
Social Media Manager/Customer Sales Representative
Westend Cushions
06.2022 - 08.2022
Barista
Starbucks
07.2020 - 10.2021
- California Driver's License
- Food Manager Certification - American Food Safety Institute.
Bachelor of Science - General Biology
University of California, San Diego
High School Diploma -
San Jacinto High School
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