Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kaitlynn Wiggins

Minot,North Dakota

Summary

I am a driven individual constantly looking to expand my skill set and create a lasting relationship with a community-based organization. I strive for excellence in public service, safety and in any task or challenge set before me. I am experienced with team leadership, ensuring smooth operations and customer satisfaction. I have effectively utilized strategic planning and communication to drive team success with proven results. I enjoy creating lasting connections with the people I serve and the people I work alongside of. I am known as positive person with a solid foundation, work ethic, and enthusiasm to learn and teach and strive to be an asset to any team I am apart of.

Overview

2026
2026
years of professional experience

Work History

Medium Equipment Operator Cemetery

City of Minot
05.2025 - Current

Operate a variety of light motorized equipment and vehicles such as trucks, front-end loaders, riding mowers, small tractors, and other related equipment. Locate grave sites, mark areas to be excavated, and use shovels and backhoes to dig graves to specified depths. Lower caskets, set grave markers, and prepare sites for burial services. Understand and follow safety standards and practices associated with the operation of power tools and motorized equipment. Provide guidance or assistance to visitors and ensuring a respectful environment for all.

Utility Operator

City of Minot

Perform skilled and lead work in the installation and removal of water meters and perform readings to monitor usage. Provide excellent customer serve and maintain public relations. Repair and maintain water mains, valves and sanitary sewers. Operate a variety of equipment including backhoe, mowers, steamers, jetters, front end loaders, vehicles and the like. Follow safety regulations and procedures while operating equipment. Perform routine maintenance on equipment to ensure it is in good working condition. Provide guidance, direction and training to less experience employees and be a productive member of the team.

Specialty Supervisor

J.C. Penney

Greet and assists customers in finding products and partner with team members when additional help is needed and to meet sales goals and objectives. Direct customer service activities throughout the specialty businesses in a professional manner. Partner with Specialty team members when customers require a deeper level of product information or to assist with sales needs. Responsible for the completion of Specialty associates training on product knowledge and care/protection plans. Manage and administer Productivity Standards Program processes to include recognition and coaching. Take action on performance and policy issues within the team. Oversee the planning and execution of special events. Own receiving, shipping and reverse logistics for specialty business merchandise. Oversee and maintains sales floor recovery processes to ensure a clean and organized store environment. Oversee all Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Supports company shrink and safety initiatives.

Education

Bachelor of Science - Management

Minot State University
Minot, ND
05-2027

Bachelor of Science - Wildlife Law Enforcement

Western New Mexico University
Silver City, NM
01.2016

High School Diploma - undefined

Alamogordo High School
Alamogordo, NM
01.2013

Skills

  • Customer service expertise
  • Strong verbal communication
  • Effective team leadership
  • Detail-oriented organizer
  • Project Management
  • Data entry and analysis
  • Goal-oriented and self-driven
  • Effective conflict resolution
  • Quick learner

Accomplishments

  • Class A CDL
  • Eagle Award Recipient
  • Employee Recognition Committee Member
  • Big of the Year with Big Brothers Big Sisters Program

Timeline

Medium Equipment Operator Cemetery

City of Minot
05.2025 - Current

High School Diploma - undefined

Alamogordo High School

Utility Operator

City of Minot

Specialty Supervisor

J.C. Penney

Bachelor of Science - Management

Minot State University

Bachelor of Science - Wildlife Law Enforcement

Western New Mexico University