Kaitlyn-Michelle Rodebaugh
Wingate,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Prep Chef
Compass Group Management
10.2025 - Current
- Prepared ingredients by chopping, measuring, and mixing to ensure efficient kitchen workflow.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
- Assisted chefs in executing menu items, contributing to timely meal service during peak hours.
- Developed recipes and improved existing ones based on customer feedback and ingredient availability.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining areas.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
Mail Handler Assistant
Jesse Helms Museum Center
03.2024 - 05.2024
- Sorted incoming mail according to established procedures and distributed it to appropriate departments.
- Operated automated equipment such as inserters, sorters, folders, scales, and labelers.
- Maintained records of incoming and outgoing mail including tracking numbers for parcels.
- Reported any malfunctions or problems with equipment to supervisors immediately.
- Inspected parcels for proper sealing before they were sent out and ensured that all items were securely packaged.
- Stored supplies in an organized manner in order to facilitate easy retrieval when needed.
- Verified accuracy of customer addresses prior to mailing packages or letters out.
Server
Hilltop Fish Fare & Steakhouse
11.2023 - 02.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
Assistant Chef
River Run Country Club
06.2023 - 08.2023
- Assisted Head Chef in preparation of menus for special occasions and events.
- Monitored stock levels and placed orders to ensure adequate supplies were available.
- Maintained cleanliness standards in kitchen and dining areas, including sanitation of equipment and surfaces.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and shredding vegetables.
- Checked the quality of raw materials before using them in order to maintain high standards of food production.
- Carried out meal service duties such as plating up meals for customers or guests according to instructions from Head Chef or Sous Chef.
Server
Link & Pin
04.2022 - 06.2023
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Student Researcher
Wingate University
01.2023 - 04.2023
- Conducted literature reviews to support research projects and identify knowledge gaps
- Collaborated with faculty on experimental design and methodology development
- Analyzed data using statistical software to derive insights and inform research conclusions
- Presented findings at academic conferences, enhancing visibility of research initiatives
- Developed detailed reports summarizing research outcomes for publication consideration
- Interpreted and analyzed research data to draw conclusions on outcomes.
- Completed designated tasks with efficiency and accuracy in order to support research objectives.
- Prepared fact sheets, tables, and graphs to summarize research results.
- Collaborated with fellow researchers, fostering a productive team environment that accelerated project completion.
Reservations Manager
Fox & Hound Wood Grille and Tavern
06.2021 - 02.2022
- Identified trends in customer feedback and adjusted services accordingly.
- Responded promptly to all customer complaints regarding reservations services.
- Generated reports on a daily basis summarizing reservations activity including cancellations, no shows.
- Assisted customers in selecting room types based on their preferences and budget constraints.
- Coordinated activities between various teams within the organization related to reservations management.
- Managed inventory of available rooms across multiple properties owned by the company.
Customer Service Cashier
Harris Teeter Grocery Store
12.2019 - 11.2020
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Florist Manager
Harris Teeter Grocery
12.2019 - 11.2020
- Developed promotional strategies to increase sales and gain customer loyalty.
- Monitored inventory levels to ensure availability of products for customers.
- Created floral arrangements for special occasions such as weddings and funerals.
- Provided advice and assistance to customers regarding selection of flowers and plants.
- Ensured that all safety standards were met in accordance with company policies.
- Adhered to quality control standards when selecting flowers for displays.
Education
Bachelor of Science - Behavioral Psychology
Wingate University
Wingate, NC05-2026
High School Diploma -
William Amos Hough High School
Cornelius, NC02-2022
Skills
- Complaint resolution
- Coordination
- Reading Comprehension
- Project management abilities
- Customer Service
- Complaint Handling
- Research
- Staff Training
- Call Center Operations
- Positive and professional
- High-energy attitude
- Time management
- Attention to detail
- Punctual and reliable
- Ethical awareness
Affiliations
- Choreographer for National Honors Dance Society
- Community Service with Elevation Church
- Community Services with Local School Systems
- Note Taker for Wingate University; Psychology 321
- Research Assistant; Psychology Department of Wingate University
Certification
- CITI Program Research - Good Clinical Practice
Languages
English
Full Professional
Spanish
Limited
Timeline
Prep Chef
Compass Group Management
10.2025 - Current
Mail Handler Assistant
Jesse Helms Museum Center
03.2024 - 05.2024
Server
Hilltop Fish Fare & Steakhouse
11.2023 - 02.2024
Assistant Chef
River Run Country Club
06.2023 - 08.2023
Student Researcher
Wingate University
01.2023 - 04.2023
Server
Link & Pin
04.2022 - 06.2023
Reservations Manager
Fox & Hound Wood Grille and Tavern
06.2021 - 02.2022
Customer Service Cashier
Harris Teeter Grocery Store
12.2019 - 11.2020
Florist Manager
Harris Teeter Grocery
12.2019 - 11.2020
High School Diploma -
William Amos Hough High School
Bachelor of Science - Behavioral Psychology
Wingate University
Education and Training
High School Diploma at William Amos Hough High School
CITI Training for Behavioral Research at Wingate University
BS of Psychology at Wingate University (May 2026)