Kaity St. Antoine
Sussex,WI
Summary
Experienced and results-oriented professional with over a decade of proven expertise in the corporate retail industry. My tenure in an omni-channel environment has equipped me with the adaptability and insight needed to thrive in dynamic retail and sales landscapes, consistently driving revenue growth and optimizing customer satisfaction. My goal is to work with a company that recognizes the importance of putting the customer first while also fostering professional development for its employees.
Overview
9
9
years of professional experience
Work History
Product Merchandiser
National Business Furniture
03.2020 - Current
- Led the design/implementation of a new PIM system used company-wide
- Conducted business and line reviews that assisted in product development
- Data and content management for website and catalog
- Boosted sales through effective collaboration with vendors and cross-functional teams
- Established and maintained positive relationships with vendors
- Answered customer and sales questions regarding merchandise, supplier information, and pricing
- Trainer and supervisor for new employees and interns
Order Management Specialist
GE Healthcare
05.2019 - 03.2020
- Minimized discrepancies in invoicing by closely reviewing all documentation before submission to customers or vendors.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Updated company tracking system with latest information.
- Enhanced order processing efficiency by streamlining workflows and implementing best practices.
- Collaborated with cross-functional teams in resolving order-related issues, ensuring a seamless customer experience.
Project and Merchandise Specialist
Kohl's Corporate
10.2014 - 05.2019
- Supported omni-channel buying offices by managing both product data and assets
- Daily collaboration with cross-functional teams to meet strategic goals
- Maintaining regular and proactive communication with vendors
- Guided vendors and Merchant offices through a new vendor portal
- Private Label/Product Development and Reporting SME
Education
Bachelor of Science - Merchandise Management
Mount Mary University
Milwaukee, WI05.2014
Skills
- Organization
- Attention to detail
- Creative problem solver
- Leadership
- Teamwork and Collaboration
- Customer Relations
- Sales Analysis
- Microsoft Office
Additional Training
- Mastering Conflict
- In Pursuit of Change
- Negotiation Foundations
- Influence in any Role
- Building Business Relationships
Timeline
Product Merchandiser
National Business Furniture
03.2020 - Current
Order Management Specialist
GE Healthcare
05.2019 - 03.2020
Project and Merchandise Specialist
Kohl's Corporate
10.2014 - 05.2019
Bachelor of Science - Merchandise Management
Mount Mary University
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