Data Center Engineer and Project Manager with a customer-centric approach and a results-driven mindset. Over 20 years of high-tech experience encompasses technical marketing, proof of concept development, competitive testing, and SAN administration. Proven success in cross-functional collaboration that delivers impactful solutions and drives business value.
Overview
1
1
Language
16
16
years of professional experience
Work History
IT Administrator
GPG Inc.
01.2018 - 06.2021
Performed as onsite IT admin at an accounting firm.
Maintained information systems and networks.
Selected, maintained, and installed new hardware and software, including remote desktop.
Sales and Support Technical Lab Engineer
Brocade Communication Inc.
11.2016 - 01.2018
Configured, installed, repaired, and troubleshooted issues related to hardware performance on servers, SAN equipment, and network equipment in a data center environment.
Proactive diagnosis and resolution of networking and performance problems within a datacenter
Worked closely with technical marketing, engineering, and product marketing
Responsible for installation, configuration, and firmware upgrade of Fibre Channel, VDX switches, and network switches and routers. Managing the setup using BNA (Brocade management tool)
Responsible for installation, configuration of ESXi, vSphere, vCenter, and servers. This included configuration of networking and storage hardware and setup, migration of VM
Configuring SAN storage and creating LUNs to be accessible by VMs and other standalone servers
Contributed knowledge to the development of marketing assets and whitepapers
Proof of Concept Engineer
Brocade Communication Inc.
08.2014 - 10.2016
With a success rate over 70% signed customers, I designed and delivered impactful demonstrations and PoCs for new and existing customers through close collaboration with sales teams.
Technical Marketing Engineer-Competitive Analysis
Brocade Communication Inc.
06.2009 - 07.2014
With a success rate over 95% resigning with existing customers and 75% a new customer I provided test reports on Brocade products against competitors to Product Marketing and worked closely with Engineering team to improve Brocade products performance.
Contributed knowledge to the development of marketing assets and whitepapers
Worked closely with technical marketing, engineering, and product marketing
Technical Marketing Engineer - Trade Show
Brocade Communication Inc.
06.2005 - 05.2009
Built and configured Testbeds for Tradeshows and monitor their functionality at the event and expo floor and demonstrating Brocade technology to audiences which resulted in a 75% increase in new calls to sales annually.