Kaiya Betten
Spring Lake,MI
Summary
Detail-oriented professional with experience in customer-facing roles. Proven ability in cash handling and order processing, driving guest satisfaction through exceptional service and collaboration with team members.
Overview
4
4
years of professional experience
Work History
Server (Summer Position)
Smokey Jose's
05.2025 - 08.2025
- Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Accurately processed orders using point-of-sale system to facilitate efficient service.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to menu specifications.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled cash transactions accurately, ensuring proper reconciliation at end of shifts.
Receptionist/Community Relations Intern
Betten Auto Center
06.2022 - 08.2024
- Managed front desk operations
- Coordinated communication between departments to enhance service efficiency and customer satisfaction.
- Maintained organized records of customer interactions and service requests using CRM software.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed Social Media Platforms
Front Desk/Supervisor
Laurel and Jack
04.2021 - 08.2021
- Organized and detail-oriented with a strong work ethic.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Implemented inventory management processes, reducing stock discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Business And Exercise Science
Palm Beach Atlantic University
West Palm Beach, FL05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server (Summer Position)
Smokey Jose's
05.2025 - 08.2025
Receptionist/Community Relations Intern
Betten Auto Center
06.2022 - 08.2024
Front Desk/Supervisor
Laurel and Jack
04.2021 - 08.2021
Bachelor of Science - Business And Exercise Science
Palm Beach Atlantic University