KAIYA CUNNINGHAM
Summary
Dedicated and motivated student pursuing a degree in Health Services Management, seeking a professional opportunity to apply academic knowledge, gain practical experience, and contribute to the healthcare field.
Overview
4
4
years of professional experience
Work History
Spring Intern
Center for Telepsychiatry & NC-STeP
01.2024 - Current
- Gathers, organizes and inputs information into Excel files.
- Assist with analyzing hospital reports to track billing transactions.
- Provides administrative support for efficient office operations, contributing to overall productivity improvements.
- Manages time efficiently in order to complete all tasks within deadlines.
Lead Teacher
Stop-N-Play Childcare
10.2022 - 07.2023
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Maintained a clean and safe environment for children.
- Utilized creative teaching strategies to engage students in classroom.
Front Desk Receptionist
Massageluxe Raleigh
05.2022 - 09.2022
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
Sales Associate
Foot Locker
01.2020 - 08.2022
- Weekly communication with management and team members.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Tracked stock using company inventory management software.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Health Services Management
East Carolina University
Greenville, NC05.2024
High School Diploma -
Wake Forest High School
Wake Forest, NC06.2020
Skills
- Data Analysis
- Administrative Support
- Billing and Invoicing
- MS Office
- Quantitative Research
- Risk Analysis
- HIPAA Compliance
- Exceptional customer service
- Leadership and Teamwork
- Certified in CPR/AED
Timeline
Spring Intern
Center for Telepsychiatry & NC-STeP
01.2024 - Current
Lead Teacher
Stop-N-Play Childcare
10.2022 - 07.2023
Front Desk Receptionist
Massageluxe Raleigh
05.2022 - 09.2022
Sales Associate
Foot Locker
01.2020 - 08.2022
Bachelor of Science - Health Services Management
East Carolina University
High School Diploma -
Wake Forest High School
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