Summary
Overview
Work History
Education
Skills
Initial
Certification
Languages
Timeline
Generic

KAIYA HUTCHINSON

Woodbridge,Virginia

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Enthusiastic about acquiring new knowledge and enhancing team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

Shake Shack
Virginia Beach, Virginia
12.2023 - Current
  • Assisted in taking customer orders and providing recommendations.
  • Delivered food to tables in a timely manner.
  • Provided quality customer service with a friendly attitude.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Ensured all dishes were prepared according to restaurant standards.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Performed opening side work duties including setting up dining area for guests arrival.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Prepared food items such as salads, sandwiches, desserts., as needed.

Sales Associate

Gap Inc.
Tysons Corner, VA
12.2022 - 03.2024
  • Greeted customers and provided exceptional customer service
  • Assisted customers with product selection, sizing and styling
  • Processed transactions using a point-of-sale system
  • Maintained up-to-date knowledge of store merchandise and policies
  • Organized stockroom shelves according to size, color or style
  • Restocked shelves as needed to ensure sufficient inventory levels
  • Used technology resources to assist customers in locating and selecting items
  • Received and displayed product shipments on store retail shelves upon delivery
  • Created window and in-store displays to promote new product launches
  • Organized store layout, fixtures and visual merchandising standards
  • Assessed inventory levels and restocked items as needed to maintain attractive displays

Work Study Student

Credentialing Center
Norfolk, Va
10.2022 - 03.2023
  • Provided support to faculty and staff by responding to inquiries and requests for information
  • Organized and maintained office supplies, equipment, and materials
  • Answered phone calls professionally while addressing customer inquiries promptly
  • Ensured test takers followed all instructions and procedures during exams
  • Facilitated the distribution of testing materials to students in a timely manner
  • Monitored student behavior throughout the duration of tests
  • Managed a secure testing environment by checking identification cards and verifying student information
  • Maintained accurate records of test scores, attendance logs, and other pertinent data

Server

Olive Garden
Norfolk, VA
10.2022 - 02.2023
  • Provided excellent customer service to ensure satisfaction
  • Assisted in training new servers
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
  • Took orders from customers accurately and in a timely manner
  • Prepared drinks according to standard recipes
  • Checked food before serving it to customers
  • Delivered food orders promptly and courteously
  • Monitored dining room for cleanliness and proper set-up at all times
  • Accurately recorded orders on cash register and point-of-sale system
  • Performed opening and closing duties such as setting up the dining area, restocking supplies
  • Operated POS terminals to input orders, split bills and calculate totals
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers

Cashier

Smoking Kow BBQ
Alexandria, VA
10.2021 - 08.2022
  • Greeted customers and answered any questions they had about the store's products and services
  • Processed payments accurately and efficiently using a cash register
  • Maintained cleanliness of work area, including counters, tables, floors, and equipment
  • Kept track of inventory levels and restocked shelves as needed
  • Assisted in preparing salads, sandwiches, wraps, and other menu items as needed
  • Communicated effectively with kitchen staff to ensure that orders were filled correctly
  • Performed opening, closing duties such as counting money in the drawer at start, end of shift
  • Answered phone calls to assist customers with questions and orders
  • Verified accuracy of all orders before packing them into bags or containers for take-out

Front of House Team Member

Chick-Fil-A
Falls Church
12.2020 - 08.2021
  • Assisted in taking orders and ensured accurate delivery of food items to customers
  • Collaborated with kitchen staff to ensure timely delivery of all orders to customers
  • Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces
  • Restocked necessary items like condiments, napkins, cutlery
  • Organized take-out orders for customers who requested them
  • Performed opening and closing procedures at the end of shift
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk
  • Filled and served various beverages for customers
  • Packaged and bagged cooked food and prepared items

Education

Bachelor's - Criminal Justice

Old Dominion University
Norfolk, VA
04-2026

High school or equivalent -

Wakefield Highschool
Arlington, VA
06.2022

Skills

  • Customer interaction
  • Operational standards
  • Brand representation
  • Teamwork
  • Confidentiality
  • Testing security
  • Log updating
  • Instructional skills
  • Adaptability
  • Time management abilities
  • Problem-solving aptitude
  • Conflict Resolution
  • Detail oriented

Initial

K

Certification

STEWARDS OF CHILDREN TRAINING

Stewards of Children® is a 2.5-hour evidence-
informed training that teaches adults to prevent, recognize, and react responsibly to child sexual abuse.

Presented On: 10/27/2024

Languages

English
Native/ Bilingual

Timeline

Restaurant Team Member

Shake Shack
12.2023 - Current

Sales Associate

Gap Inc.
12.2022 - 03.2024

Work Study Student

Credentialing Center
10.2022 - 03.2023

Server

Olive Garden
10.2022 - 02.2023

Cashier

Smoking Kow BBQ
10.2021 - 08.2022

Front of House Team Member

Chick-Fil-A
12.2020 - 08.2021

Bachelor's - Criminal Justice

Old Dominion University

High school or equivalent -

Wakefield Highschool

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