Summary
Overview
Work History
Education
Skills
Timeline

Kai'ya Jones-Gordon

Highly Motivated And Enthusiastic Public Health Graduate Seeking Challenging Opportunities
Philadelphia,PA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Hospitality service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Language

Work History

Intern

Temple University
  • Community Engaged Research and Practice, Collaborated with community members
  • Conducted data collection and research
  • Created marketing materials
  • Applied data and research to a manuscript

Kitchen Manager

Chipolte
Philadelphia, Pennsylvania
05.2018 - Current
  • Curated training courses each quarter to maintain sufficient knowledge of food safety standards
  • Assisted with customers answering questions about the quality of their food, food safety concerns and allergen information
  • Collaborated with team members to enhance food safety guidelines and prepare for
  • EcoSure inspections
  • Aided in the passing four EcoSure inspections
  • Trained 5 employees and tutored them for their management and Servsafe tests
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Kitchen Manager

Chipotle
Pittsburgh, Pennsylvania
10.2021 - 04.2022
  • Led manager meetings on the improvement of food safety measures amongst managers and crew members
  • Collaborated with managers in research of training methods to prepare crew members for their Servsafe evaluation
  • Instruct of new hires on raw and cooked food handling policies
  • Provided input on increase of food safety knowledge by crafting visuals aids and training guides
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

Bachelor of Public Health - Public Health

Temple University, College of Public Health
GPA: 3.08

Community-Based Program Planning, Health Communication, Disease Prevention and Control, Medical Terminology, Introduction to Epidemiology, Biostatistics Academic Experience Community-Based Program Planning Created a mock program surrounding the rates of HIV in low-income black women and assisting in the increase of access to testing sites Proposed a community program to increase awareness of HIV and access to resources Researched and calculated total program cost and created a budget plan to the needs for the community - undefined

YWCA Racial Justice Award

Skills

    Administrative tasks

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Timeline

Kitchen Manager - Chipotle
10.2021 - 04.2022
Kitchen Manager - Chipolte
05.2018 - Current
Intern - Temple University
Temple University, College of Public Health - Bachelor of Public Health, Public Health
- Community-Based Program Planning, Health Communication, Disease Prevention and Control, Medical Terminology, Introduction to Epidemiology, Biostatistics Academic Experience Community-Based Program Planning Created a mock program surrounding the rates of HIV in low-income black women and assisting in the increase of access to testing sites Proposed a community program to increase awareness of HIV and access to resources Researched and calculated total program cost and created a budget plan to the needs for the community,
Kai'ya Jones-GordonHighly Motivated And Enthusiastic Public Health Graduate Seeking Challenging Opportunities