Kaiya Lopez

• Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
• Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Tracked substitutions and informed customers of changes.
• Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

• Assisted customers on the phone with the questions they had.

• Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Facilitated team building activities and improvement to communication, collaboration and productivity.
  • Promoted good sportsmanship among players.
  • Communicated with fans, coaches, players, and other umpires.
  • Improved game flow by effectively communicating decisions to both teams and coaching staff.
  • Supported fair competition by remaining impartial in decision-making processes.
  • Educated athletes, coaches and fellow officials about game rules and regulations.
  • Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.

• Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during visits.
• Cleaned attractions to reduce spread of germs and bacteria.
• Established rapport with customers, creating a welcoming environment that encouraged repeat business.