Summary
Overview
Work History
Education
Skills
Timeline
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Kaiya Martin

Boise,ID

Summary

Customer Sales Associate at Zamzows, adept in interpersonal communications and POS terminal operation, I significantly enhanced store appeal and customer engagement. Expert in merchandising and sales, I exceeded monthly targets through effective teamwork and collaboration, contributing to long-term business growth. Trained new staff, ensuring high standards of service and operational efficiency.

Overview

3
3
years of professional experience

Work History

Merchandiser

Pro Grow
Boise, ID
04.2024 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Worked closely with plants increasing my knowledge and understanding to proper care for them.

Customer Sales Associate

Zamzows
Boise, ID
02.2022 - 04.2024
  • Improved overall store appearance by creating visually appealing merchandise displays that attracted customer attention.
  • Conducted efficient end-of-day closing procedures including drawer reconciliation, register audits, and nightly reporting tasks, maintaining a high level of accuracy and consistency.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
  • Participated in regular training sessions to stay current on product knowledge and industry trends.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associates - Horticulture

College of Western Idaho
Nampa, ID

Capital High School
Boise, ID

Skills

Interpersonal communications

Timeline

Merchandiser

Pro Grow
04.2024 - Current

Customer Sales Associate

Zamzows
02.2022 - 04.2024

Associates - Horticulture

College of Western Idaho

Capital High School

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Kaiya Martin