Kaiya Martin
Customer Associate
Boise,ID
Summary
Dynamic retail professional with a proven track record at Zamzows Inc., enhancing customer satisfaction and increasing brand visibility through effective merchandising and knowledgeable service. A quick learner and personable communicator, skilled in retail sales and merchandising plan creation. Excelled in collaborative environments, driving promotional success and fostering safe, welcoming shopping experiences.
Overview
3
3
years of professional experience
Work History
Merchandiser
ProGro Partners
04.2024 - Current
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Customer Sales Associate
Zamzows
02.2022 - 04.2024
- Worked diligently to maintain and oversee the plants, as well as ensure a tidy nursery space.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Utilized point-of-sale systems efficiently, ensuring accurate transactions and minimizing errors.
- Conducted efficient end-of-day closing procedures including drawer reconciliation, register audits, and nightly reporting tasks, maintaining a high level of accuracy and consistency.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associates - Horticulture
After my two years at CWI, I plan to transfer to the University of Idaho in pursuit of my Environmental Science degree.
Skills
Reliable and punctual
Timeline
Merchandiser - ProGro Partners
04.2024 - Current
Customer Sales Associate - Zamzows
02.2022 - 04.2024
College of Western Idaho - Associates, Horticulture
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