Kaiya Martin
Customer Associate
Boise,ID
Summary
Dynamic retail professional with a proven track record at Zamzows Inc., enhancing customer satisfaction and increasing brand visibility through effective merchandising and knowledgeable service. A quick learner and personable communicator, skilled in retail sales and merchandising plan creation. Excelled in collaborative environments, driving promotional success and fostering safe, welcoming shopping experiences.
Overview
3
3
years of professional experience
Work History
Merchandiser
ProGro Partners
Boise, ID
04.2024 - Current
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Customer Sales Associate
Zamzows
Boise, ID
02.2022 - 04.2024
- Worked diligently to maintain and oversee the plants, as well as ensure a tidy nursery space.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Utilized point-of-sale systems efficiently, ensuring accurate transactions and minimizing errors.
- Conducted efficient end-of-day closing procedures including drawer reconciliation, register audits, and nightly reporting tasks, maintaining a high level of accuracy and consistency.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associates - Horticulture
After my two years at CWI, I plan to transfer to the University of Idaho in pursuit of my Environmental Science degree.
Skills
Reliable and punctual
Quick learner
Task oriented
Personable
Good Communicator
Product knowledge
Retail sales professional
Merchandising plan creation
Timeline
Merchandiser - ProGro Partners
04.2024 - Current
Customer Sales Associate - Zamzows
02.2022 - 04.2024
College of Western Idaho - Associates, Horticulture