Kaiya Mcallister

• Cleared tables to maintain high turnover rate and minimize wait times.
• Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
• Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
• Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
• Greeted customers to seat patrons at tables according to availability and customer preferences.
• Restocked condiments and drink station supplies to maintain customer satisfaction.
• Helped employees complete required activities during peak periods.
• Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
• Expedited food to tables to assist servers during busy periods.

• Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
• Maintained clean and presentable reception area to maintain professional business reputation.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
• Welcomed large volume of guests and improved overall customer service.
• Worked with housekeeping and maintenance staff to address and resolve building and room issues.
• Provided exceptional service to high volume of daily customers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.

• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
• Returned equipment to proper locations and re-racked weights, equipment and accessories.
• Answered phones, issued equipment and completed guest check-in.

*In May 2021 my father who owned this Gym passed away.

• Worked with owner to determine ranch needs.
• Cared for livestock and monitored health and living spaces.
• Monitored grounds and reported damage or issues to supervisor before making repairs..
• Groomed horses before competitions.
• Prepared horses for travel.
• Followed safety protocols when operating tools and equipment.