Kaiya McFadden
El Paso
Summary
Dynamic and reliable professional with a strong work ethic, honed through experience as a Retail Sales Associate at Home Goods. Demonstrated exceptional problem-solving and time management skills, enhancing customer satisfaction and maintaining an organized environment. Committed to delivering quality service while fostering positive relationships with clients and colleagues.
Overview
9
9
years of professional experience
Work History
Babysitter
Family
02.2016 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Retail Sales Associate
Home Goods
11.2021 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Hostess
IHOP
10.2021 - 10.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Volunteer
Abundant Church
11.2017 - 08.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Education
BBA - Management
University of Management And Technology
Arlington, VA05-2025
Associate of Arts -
University of Management And Technology
Arlington, VA02-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Attention to detail
- Managing routines
- Routine management
- Professionalism and discretion
Timeline
Retail Sales Associate
Home Goods
11.2021 - 07.2022
Hostess
IHOP
10.2021 - 10.2021
Volunteer
Abundant Church
11.2017 - 08.2018
Babysitter
Family
02.2016 - Current
BBA - Management
University of Management And Technology
Associate of Arts -
University of Management And Technology
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