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Kaiya Villegas
Casa Grande,Arizona
Summary
Dedicated Customer Service Cashier with proven expertise in guest services and cash handling, honed at Harkins Theaters. Excelled in maintaining a clean, welcoming environment and resolving concerns swiftly, with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Harkins Theaters
05.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Arts - English
Central Arizona College
Coolidge, AZ03-2026
High School Diploma -
Vista Grande
Casa Grande, AZ05-2023
Skills
- Customer service
- Reliability and punctuality
- Cash handling/register operation
- Guest services
- Up-selling techniques
- Multitasking and organization
- Phone etiquette
Interests
Timeline
Customer Service Cashier
Harkins Theaters
05.2022 - Current
Associate of Arts - English
Central Arizona College
High School Diploma -
Vista Grande
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