Summary
Overview
Work History
Education
Skills
Closing
Hobbies and Interests
Values
Timeline
Generic

Kaiyce Watson

tulsa

Summary

Dynamic professional with a proven track record in project management and operational efficiency, seeking to transition into facility management. Strong organizational and problem-solving skills, complemented by a foundational understanding of facility operations, position readiness to excel as a Facilities Coordinator. Eager to embrace new challenges while leveraging interpersonal skills and effective time management to drive success in a fast-paced environment. Committed to continuous learning and growth, poised to make a meaningful impact in a full-time role.

Overview

4
4
years of professional experience

Work History

Cross Sales

AT&T
11.2021 - 06.2025
  • Successfully managed a portfolio of residential clients, increasing customer retention by 20% through responsive service and tailored security recommendations.
  • Supported the execution of safety inspections and compliance audits to maintain regulatory adherence.
  • Served as point of contact for internal and external customers seeking support and information.
  • Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
  • Managed room booking system to optimize space usage and accommodate all meeting needs.
  • Developed tailored sales strategies to meet client needs and enhance product offerings.
  • Analyzed sales data to refine approaches and improve conversion rates.
  • Utilized CRM software to track progress towards established goals accurately while maintaining up-to-date records of all client interactions.
  • Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.

Content Moderator

Alorica
07.2025 - Current
  • Reviewed and evaluated user-generated content for compliance with community guidelines and policies.
  • Identified and escalated harmful or inappropriate content to ensure a safe online environment.
  • Collaborated with cross-functional teams to refine content moderation processes and enhance efficiency.
  • Utilized moderation tools to monitor real-time user interactions and flagged violations promptly.
  • Conducted periodic audits of moderated content to maintain accuracy and consistency in decision-making.
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Continuously sought personal development opportunities to stay informed about industry trends and emerging challenges related to content moderation and online safety.

Education

High School Diploma -

Memorial High School
Tulsa, OK
05-2019

Skills

  • Communication
  • Problem-solving
  • Tech-savviness
  • Excellent communication
  • Critical thinking
  • Multitasking
  • Dependable and responsible
  • Flexible and adaptable
  • Computer skills
  • Calm under pressure

Closing

Thank you for considering my application. I welcome the opportunity to discuss how I can contribute to your continued success. Please feel free to contact me at your convenience to schedule an interview.

Hobbies and Interests

  • Cutting-edge technology
  • Customer safety

Values

  • Reliability
  • Innovation
  • Customer-first service

Timeline

Content Moderator

Alorica
07.2025 - Current

Cross Sales

AT&T
11.2021 - 06.2025

High School Diploma -

Memorial High School

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