Kaiyil Brown
Birmingham,AL
Summary
Motivational leader with advanced supervisory, problem solving,team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Infant and Toddler Teacher
Big Blue Marble Academy
Inverness, AL
02.2025 - Current
- Create lesson plans for infants and toddlers to promote early development.
- Supervised daily activities ensuring a safe and nurturing environment.
- Collaborated with parents to discuss child progress and developmental milestones.
Caregiver
Amada Senior Care
Birmingham, AL
12.2024 - 02.2025
- Assist clients with daily living activities and personal care needs.
- Provided companionship and emotional support to clients.
- Administer medications according to prescribed schedules and guidelines.
- Meal preparation
Toddler Teacher
Unique Learning Center
Birmingham, Alabama
02.2024 - 01.2025
- Create weekly lesson plans for toddlers.
- Interactive play sessions to enhance children's communication skills.
- Daily routines to provide structure and security for young learners.
Sales Associate
Dollar Tree
Hoover, Alabama
09.2022 - 02.2024
- Assist customers in locating products and answering inquiries.
- Organized merchandise displays to enhance store presentation.
- Processed transactions efficiently at the cash register.
Manager
McDonald's
Hoover, Alabama
07.2016 - 09.2022
- Supervised daily operations and ensured compliance with company standards.
- Trained team members on food safety protocols.
- Manage inventory levels .
- Resolve customer complaints to maintain satisfaction and loyalty.
- Maintained cleanliness and organization of the restaurant environment.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed team of 10-15 employees in fast-paced environment.
- Maintained accurate financial records, such as sales receipts and invoices.
- Regularly inspected restaurant premises to ensure cleanliness standards were met.
- Handled cash transactions, ensuring proper change and payment methods.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Assistant Store Manager
The Children's Place
Hoover, AL
08.2017 - 03.2018
- Assisted in managing daily store operations and team activities.
- Trained new staff on customer service and sales procedures.
- Ensured compliance with company policies and safety standards.
- Collaborated with team to maintain inventory levels and stock organization.
- Addressed customer inquiries and resolved issues promptly and efficiently.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Stocked inventory items, ensuring availability of supplies for service needs.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Burger King
Birmingham, Alabama
07.2013 - 07.2016
- Processed customer orders accurately and efficiently at fast-paced environment.
- Handled cash transactions, ensuring proper change and payment methods.
- Assisted customers with menu selections and special requests promptly.
- Maintained cleanliness of work area, including dining and counter spaces.
- Collaborated with team members to ensure smooth service during peak hours.
- Stocked inventory items, ensuring availability of supplies for service needs.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Teacher's Assistant
Tarrant elementary school
Tarrant , AL
09.2011 - 07.2013
- Assisted teachers in classroom.
- Supported students with special needs during instructional activities.
- Organized educational materials and resources for lessons.
- Helped students with homework and academic projects as needed.
- Monitored student behavior to ensure a positive learning environment.
- Supervised children and participated with children in activities.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
Education
Tarrant High School
Tarrant , ALSkills
- Lesson planning
- Child development
- Classroom management
- Team leadership
- Time management
- Teamwork and cooperation
- Customer service
- Strategic planning
- Safety procedures
- Clear communication
- Sales management
- Multitasking Abilities
- Medication administration
- Special needs care
- Patient companionship
- Lifting and transferring
- Meal preparation
- Dependable and responsible
- Employee training
- Store opening and closing
- Staff supervision
- Accurate money handling
- Problem-solving
- Policies and procedures
Certification
- CPR certification
- Food handlers card
- Substitute Teaching license
References
References available upon request.
Timeline
Infant and Toddler Teacher
Big Blue Marble Academy
02.2025 - Current
Caregiver
Amada Senior Care
12.2024 - 02.2025
Toddler Teacher
Unique Learning Center
02.2024 - 01.2025
Sales Associate
Dollar Tree
09.2022 - 02.2024
Assistant Store Manager
The Children's Place
08.2017 - 03.2018
Manager
McDonald's
07.2016 - 09.2022
Cashier
Burger King
07.2013 - 07.2016
Teacher's Assistant
Tarrant elementary school
09.2011 - 07.2013
Tarrant High School