Kaiyue(Kay) Zheng

Ithaca,NY

Overview

years of professional experience

CITIC Securities

Hangzhou, China

07.2023 - 08.2023

Assisted in creating written, video and image content for marketing channels, such as TikTok.
Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Contributed to mock-ups, email campaigns, and social media content.

Chanel

Shanghai, China

12.2021 - 01.2022

Created effective organizational systems for reports, agendas, contracts and records.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Shanghai Fashion Week

Shanghai, China

04.2021 - 04.2021

Introduced the new season collections to fashion buyers, including the designer's inspiration, color matching and dressing occasion.
Used strong interpersonal communication skills to convey information to others.
Fielded phone calls during fashion designer absences, answering questions and taking messages.
Oversaw production fashion line from concept to completion.
Assisted designers at fashion photo shoots, tracking accessories and dressing models.

Cornell University

Ithaca, NY

05.2026

Chinese (Mandarin)

Native or Bilingual

English

Full Professional

Spanish