Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaja Pejcinovic

Bronx

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

7
7
years of professional experience

Work History

Stock Manager

CAMP.
12.2022 - Current
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted in supporting and hosting on-site events.

Sales Associate

Macy's
10.2021 - 11.2022
  • Received and processed cash and credit payments for in-store purchases.
  • Helped customers by answering questions and locating merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Responded to customer questions about products and services.
  • Greeted and assisted customers in locating items and completing purchases.
  • Prepared products by adding tags and readying pallets for restocking.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.

Salon Assistant

Damian West Salon
07.2018 - 10.2021
  • Welcomed and greeted clients daily.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Assessed inventory levels of salon retail products to maintain well-stocked stations.
  • Scheduled appointments for customers using internal software system.
  • Sanitized tools, followed safety standards and kept salon clean and safe.

Cashier

Caffino
06.2017 - 07.2018
  • Operated cash register, collected payments, and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.

Education

Herbert H Lehman High School
Bronx, NY
06.2018

Skills

  • Merchandising knowledge
  • Inventory control procedures
  • Superb time management
  • Reliable and punctual
  • Performance Monitoring
  • Computer Literacy
  • Organizational Skills
  • Problem Solving
  • Staff Training
  • Team Leadership

Timeline

Stock Manager

CAMP.
12.2022 - Current

Sales Associate

Macy's
10.2021 - 11.2022

Salon Assistant

Damian West Salon
07.2018 - 10.2021

Cashier

Caffino
06.2017 - 07.2018

Herbert H Lehman High School

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Kaja Pejcinovic