Kaja Pejcinovic
Bronx,United States
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Receptionist
Damian West Salon
07.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling of appointments and meetings for staff and visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
Stock Associate
CAMP.
12.2022 - 02.2024
- Organized inventory to streamline stock management and enhance product accessibility.
- Conducted regular stock counts to ensure accuracy and prevent discrepancies.
- Monitored incoming shipments for quality control and compliance with standards.
- Trained new associates on safety protocols and operational procedures.
Sales Associate
Macy's
10.2021 - 11.2022
- Enhanced customer experience by providing personalized assistance and product knowledge.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Trained and mentored new sales associates on company policies and sales techniques.
Education
Associate of Arts - Early Childhood Care And Education
Penn Foster College
Scottsdale, AZ06-2028
High School Diploma -
Penn Foster Career School
Scranton, PA06.2018
Skills
- Time management
- Telephone skills
- Organization skills
- Data entry
- Verbal and written communication
- Greeting and seating clients
Languages
English
Native or Bilingual
Bosnian/Croation
Professional Working
Timeline
Receptionist
Damian West Salon
07.2024 - Current
Stock Associate
CAMP.
12.2022 - 02.2024
Sales Associate
Macy's
10.2021 - 11.2022
Associate of Arts - Early Childhood Care And Education
Penn Foster College
High School Diploma -
Penn Foster Career School
Education
other