Kajal Kim Bhakta
Clifton
Summary
Detail-oriented and customer-focused hospitality professional with extensive experience in hotel management and front desk operations. Adept at delivering excellent guest services, overseeing daily hotel operations, and ensuring efficiency in hospitality settings. Strong leadership and organizational skills with a solid background in business management.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Velkommen Inn
02.2017 - Current
- Oversee daily hotel operations, ensuring guest satisfaction and efficient staff performance
- Manage reservations, handle guest inquiries, and resolve customer complaints effectively
- Assist in budgeting, payroll, and financial reporting to optimize profitability
- Supervise front desk staff, housekeeping, and maintenance teams to ensure smooth operations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cashier
Family Dollar & Dollar Tree
02.2024 - 12.2024
- Provided excellent customer service while handling cash transactions efficiently
- Assisted with stocking merchandise, maintaining store cleanliness, and supporting daily operations
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Assistant Manager
Port A Hospitality Inc
01.2011 - 01.2017
- Managed front desk operations, staff scheduling, and guest relations
- Assisted in financial management, budgeting, and daily revenue tracking
- Ensured high-quality customer service and resolved guest concerns
- Oversaw housekeeping and maintenance coordination to uphold hotel standards
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Bachelor of Science - Business Administration
Uka Tarsadi University
India01.2011
Skills
- Hotel Operations & Management
- Guest Relations & Customer Service
- Front Desk & Reservation Management
- Cash Handling & Payment Processing
- Leadership & Staff Supervision
- Problem-Solving & Conflict Resolution
- Budgeting & Financial Reporting
- Microsoft Office & Hotel Management Software
- Retail operations
Timeline
Cashier
Family Dollar & Dollar Tree
02.2024 - 12.2024
Assistant Manager
Velkommen Inn
02.2017 - Current
Assistant Manager
Port A Hospitality Inc
01.2011 - 01.2017
Bachelor of Science - Business Administration
Uka Tarsadi University
Similar Profiles
Chastine Ann Elgarico BelardeChastine Ann Elgarico Belarde
Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah
FODAY DAN BARROWFODAY DAN BARROW
Triple Site Hotel Manager at Premier Inn Watford Croxley Green Premier Inn Rickmansworth Premier Inn, CentralTriple Site Hotel Manager at Premier Inn Watford Croxley Green Premier Inn Rickmansworth Premier Inn, Central
Patricia PullinPatricia Pullin
Front Desk Agent at Hilton Garden Inn/Hampton InnFront Desk Agent at Hilton Garden Inn/Hampton Inn
Jane MoreJane More
Environmental Manager at Macys Herald SquareEnvironmental Manager at Macys Herald Square
Edylenia ESpinal BaezEdylenia ESpinal Baez
Lead Teacher at Sandy's KindergartenLead Teacher at Sandy's Kindergarten