Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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Kajal Patel

Hanford,CA

Summary

As a forward-thinking entrepreneur, I possess exceptional initiative and a deep understanding of what it takes to build a successful business from scratch. I am a proactive and motivated owner with a high-energy approach to building and optimizing business operations. I have a solid understanding of facets such as business, personal, and operational management. I am results-driven and industrious, with conscientious attention to critical details and big-picture needs. Throughout my career, I have gone above and beyond to turn dreams into reality. I am enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.

Overview

17
17
years of professional experience

Work History

Mobile Detailing Carwash Owner

Sassy Carwash
06.2020 - Current
  • During the Covid-19 pandemic, my spouse and I founded and managed Sassy Carwash, achieving a 33% increase in profits in our first year of operation.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Collaborating with schools to develop fundraising tactics to give back to the community.
  • Creating, marketing, implementing, and launching a mobile detail car wash service within the business.

Director of Hospitality

Rodeway Inn
04.2013 - Current
  • Supervised the conversion of Downtown Motel to Rodeway Inn, a Choice Hotel Franchise.
  • Oversaw and participated in the full renovation of the hotel with minimal guest inconvenience and revenue loss.
  • Our hotel received the Choice Hospitality Award in 2014, which is based on a ranking system that measures guest satisfaction, product quality, room condition, cleanliness, and staff service.
  • Streamlined operations for increased efficiency and improved guest experience.
  • Conducted regular assessments of competitor strategies, adjusting tactics accordingly to maintain a competitive edge.
  • Occupancy has increased by 15% annually, while room revenue has risen to 54% of the original amount.
  • Enhanced guest satisfaction by implementing innovative hospitality programs and services.
  • Throughout the COVID-19 pandemic, we maintained 100% occupancy and increased monthly revenue by 25%.

Franchise Owner

JUICE IT UP
07.2008 - Current
  • Streamlined operations for improved efficiency by investing in advanced technology and staff training programs.
  • Recruited team-oriented candidates and implemented new training practices to reduce personnel turnover and promote employee development
  • Managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations
  • Delegated supplier needs to the local manager by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency
  • Attended special events to help maintain new Juice it Up marketing strategies
  • Rolled out and launched marketing campaigns between schools and Juice It Up, giving back 20% of proceeds to help fund schools
  • Increased franchise revenue by implementing innovative marketing strategies and promotional events.
  • Consistently ranked as one of the top 10 stores for the last 6 years.

Executive Team Leader - Sales Floor

Target
02.2010 - 08.2013
  • Knowledgeable in retail business fundamentals such as sales trends, inventory management, pricing strategies, and customer shopping patterns.
  • Collaborated with cross-functional teams to develop and execute promotional events, driving increased foot traffic and sales revenue.
  • Experiences in recruiting, selecting, and managing hourly team members and leaders.
  • Maximized profitability through diligent inventory management and loss prevention strategies.
  • Increased sales floor efficiency by implementing strategic merchandising plans and store layouts.
  • Evaluated competitors'' practices periodically to stay informed about industry trends adjusting our strategy accordingly for continued success.
  • Streamlined staff scheduling for optimal coverage during peak business hours, resulting in improved customer satisfaction.
  • Demonstrated a culture of ethical conduct, safety, and compliance, leading the team to work in the same way and hold others accountable for this commitment.
  • Served as a liaison between senior management executives ensuring effective communication throughout the organization''s hierarchy thus facilitating smooth operations.
  • Boosted employee morale through recognition programs that celebrated top performers'' achievements regularly.

Advertising Sales Coordinator

Variety Magazine
10.2006 - 07.2008
  • Boosted client satisfaction by effectively coordinating advertising sales campaigns and ensuring timely delivery.
  • Managed all premium position requests during Academy Season.
  • Managed a diverse portfolio of clients, maintaining strong relationships and providing exceptional customer service.
  • Organized and managed Variety's Power of Youth Event, multiple Sell-A-Thons, and Variety's internal Sales Retreat.
  • Collaborated with the creative team to develop eye-catching ad materials that generated positive results for clients.
  • Assisted in the launch and transition of Variety's new career site from VarietyCareers.net to TheBiz.net
  • Hosted jobs and feeds on Variety Careers and TheBiz
  • Generated lead lists by conducting internet research and through client prospects.
  • Created, maintained, and tracked Daily, Weekly, and Oscar Season market share.
  • Coordinated travel arrangements, and schedules, and managed multiple calendars.
  • Helped with billing discrepancies and job hosting issues.
  • Handled multi-line phones, and created and maintained databases.

Education

Bachelor of Arts - Communications Emphasis Entertainment

California State University
Fullerton, CA
06.2005

Skills

Relationship building

Cross-cultural communication

Virtual collaboration

Hospitality and Event Management

Strategic Planning and Analysis

Business and Operations Management

Revenue Generation

Calendar management

Google Workspace

Microsoft Office

Social Media Management

Accomplishments

On October 6th, Variety hosted a luncheon to launch the Power of Youth program. The program aims to encourage young people in Hollywood to participate in humanitarian efforts. I was a member of the event planning and operating team for Variety's first Power of Youth Event. Over 60 actors, including Miley Cyrus, Dakota Fanning, and Emma Roberts attended the event. The inaugural campaign of the program raised funds for St. Jude Children's Research Hospital through an online auction of items donated by stars, studios, networks, and companies. The event was presented by Hasbro's Tiger Electronics and hosted by CharityFolks. The Variety Power of Youth is an annual event overseen by Variety's VP and associate publisher, Brian Gott.

Languages

Gujarati
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working

Affiliations

  • Choreograph Bollywood Dances for stage performances and wedding parties
  • Organized corporate and private events for both companies and individuals.

Timeline

Mobile Detailing Carwash Owner

Sassy Carwash
06.2020 - Current

Director of Hospitality

Rodeway Inn
04.2013 - Current

Executive Team Leader - Sales Floor

Target
02.2010 - 08.2013

Franchise Owner

JUICE IT UP
07.2008 - Current

Advertising Sales Coordinator

Variety Magazine
10.2006 - 07.2008

Bachelor of Arts - Communications Emphasis Entertainment

California State University

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Kajal Patel