Kajal Patel
Lowell,USA
Summary
Dedicated graduate with a bachelor's degree in Public Health, pursuing a Masters Degree in Healthcare Management along with an opportunity to work as an intern for a governmental agency of the Commonwealth of Massachusetts, looking to gain the necessary real life experience and expertise to begin a career in Public Health-Healthcare Management.
Experienced with maintaining laboratory equipment and sterile environments. Utilizes technical skills to support complex experiments and ensure accurate data entry. Track record of reliability and effective team collaboration in dynamic lab settings.
Overview
9
9
years of professional experience
Work History
Lab Support Technician
LabCorp
12.2023 - Current
- Receive and sort clinical lab specimens
- Prepare specimens for testing and analysis
- Scan and/or data entry of specimen and patient information
- Ensure all lab equipment is working properly and perform minor instrumentation maintenance
- Troubleshoot any specimen related issues
- Replenish test bench supplies as needed
- Complete record logs and other administrative duties as requested
- Follow all Standard Operating Procedures to ensure safety and quality standards
Intern
University of Massachusetts Lowell
05.2025 - 08.2025
- Working alongside the assistant of Student Affairs for Equity and Inclusion by assisting in creating a final brochure for new incoming UMass Lowell students to refer to for guidance.
- Analyze and visualize data on student enrollment, retention, and completion across E&I cohorts through a student success lens.
- Identify and contextualize public health-related barriers to student success, especially for low-income, underrepresented, and first-generation populations.
- Support campus awareness and engagement efforts that promote belonging/well-being values and highlight institutional support and interventions.
Intern
Department of Public Health
01.2025 - 05.2025
- Working alongside the Bureau of Substance Addiction Services which oversees the statewide system of prevention, intervention, treatment, and recovery support services for individuals, families, and communities affected by substance addiction.
- Helping create a booklet with more updated information about BSAS such as better ways for prevention, intervention, treatment and recovery.
- Created and presented slides to the members of the BSAS program to share information on substance addiction and get necessary feedback.
Lab Support Technician
Lowell General Hospital
06.2022 - 12.2023
- Accurately identify patients and patient samples per policy
- Ensure accurate ordering of tests in Laboratory Information System, and clarify confusing or incomplete orders by calling the person or department
- Prepares biological samples, including centrifugation, storage, and packaging for transport to laboratory in accordance with safety policies.
- Maintain record logs and follow Standard Operating Procedures to ensure safety and quality standards
Epic Edge Project
Lowell General Hospital
01.2022 - 05.2022
- Help aid healthcare providers in different departments with any questions they have about the new Epic Edge System.
- Learning information on how to use the new Epic Edge System by shadowing people in the workplace.
- Learning more in depth about software programs such as Excel and Microsoft Word which are used to schedule people for Epic training classes.
Pharmacy Technician
Omnicare of New Hampshire
06.2019 - 06.2021
- Accurately prepare medications to be distributed to thousands of patients.
- Handle patient medications with proper precautions such as washing hands, changing gloves, making sure the right medications and proper dosage is distributed to the correct patient.
- Help aid healthcare providers in different departments with any questions they have about the new Epic Edge System.
Volunteer
Lowell General Hospital
11.2019 - 03.2020
- Assist in transporting tens of patients to and from their rooms.
- Restock necessities such as gloves, clorox wipes, paper towels and towels for patient rooms and making sure patient rooms were clean and sanitized for the next patient.
- Delivering food or snacks to patients in their rooms.
- Organizing paperwork and setting up binders for healthcare providers to utilize.
Volunteer
D’Youville Life and Wellness Community
10.2016 - 11.2017
- Assist patients with necessities such as food, drinks, transporting them to and from their rooms in time for lunch, activities, and breakfast.
- Using positive language to uplift residents, showed empathy towards them and displaying patience.
Education
Bachelor of Science - Public Health
University of Massachusetts Lowell
Lowell, MA05.2022
Skills
- Problem-solving abilities
- Effective organization skills
- Collaborative teamwork
- Analytical problem solving
Timeline
Intern
University of Massachusetts Lowell
05.2025 - 08.2025
Intern
Department of Public Health
01.2025 - 05.2025
Lab Support Technician
LabCorp
12.2023 - Current
Lab Support Technician
Lowell General Hospital
06.2022 - 12.2023
Epic Edge Project
Lowell General Hospital
01.2022 - 05.2022
Volunteer
Lowell General Hospital
11.2019 - 03.2020
Pharmacy Technician
Omnicare of New Hampshire
06.2019 - 06.2021
Volunteer
D’Youville Life and Wellness Community
10.2016 - 11.2017
Bachelor of Science - Public Health
University of Massachusetts Lowell
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