Kajal Russell
Brooklyn,WI
Summary
Highly motivated dental assistant with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills such as making temp crowns and helping seat implants.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Associate Dentists
Verona, WI
05.2023 - Current
- Completed preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Prepared dental instruments and equipment prior to procedures.
- Formed temporary crowns & bridges for facial, premolar and molar teeth.
- Utilized technologies including Dentrix and Itero.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients
- Being able to assist in implants procedures from placing implant to seating.
- Kept accurate records of dental treatments provided for each patient's visit.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs
- Ordered supplies necessary for daily operations of the practice.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Dental Assistant
West University Family Dentistry
Middleton, WI
04.2022 - 05.2023
- Assisted dentist with the following procedures: limited exam, post-op checks, full comprehensive exams, FMXs, restorative work such as crowns, RCT, crown seats, Invisalign, implant placement, night guard, partial and full dentures, whitening treatment and extractions for children and adults.
- Conducted bitewing, periapical, panoramic and occlusal X-rays and prepared images for dentist review.
- Educated patients on treatment procedures and post-procedural home care.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Completed preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Prepared dental instruments and equipment prior to procedures.
- Formed temporary crowns & bridges for facial, premolar and molar teeth.
- Utilized technologies including Dentrix and Itero.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Documented patient records during procedures and added notes taken to treatment chart.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Personal Banker / Customer Several Center
One Community Bank
Oregon, WI
08.2019 - 04.2022
- Answered incoming calls and provided professional and knowledgeable service to every customer.
- Delivered fast, friendly, well-informed service for routine questions and service complaints.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Navigated through computer systems to review information and respond appropriately to callers.
Waitresss
Head Quarters
Oregon, WI
06.2017 - 08.2019
- Enthusiastically greeted customers, answered questions, and recommended specials as directed by management.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and referred issues to management for resolution when necessary.
Education
Madison Area Technical College
Madison, WISkills
- Dental Staff Supports
- Patient Schedule Management
- Treatment Room Setup
- Dentrix Proficiency
- Generating X-Rays
- Restorative Dentistry
- Customer Service
- Relationship Building
- Proficient in Dentrix software
- CPR certified
Timeline
Dental Assistant
Associate Dentists
05.2023 - Current
Dental Assistant
West University Family Dentistry
04.2022 - 05.2023
Personal Banker / Customer Several Center
One Community Bank
08.2019 - 04.2022
Waitresss
Head Quarters
06.2017 - 08.2019
Madison Area Technical College