Business Manager
P&P MANAGEMENT LLC
06.2025 - Current
Hi, I’m
Kajal Surati
Business Management
Memphis,Tennessee
Summary
Dynamic Business Manager at P&P MANAGEMENT LLC with a proven track record in financial management and customer relationship building. Enhanced client satisfaction through effective feedback systems and reduced costs by negotiating advantageous contracts. Skilled in strategic planning and issue resolution, driving operational efficiency and fostering strong client connections.
Offering strong analytical mindset and problem-solving abilities, ready to learn and thrive in business management environment. Delivers insight into financial planning and operational efficiency. Ready to use and develop strategic planning and team leadership skills in Management role.
Work History
P&P MANAGEMENT LLC
Business Manager
06.2025 - Current
Job overview
- Streamlined client onboarding processes, enhancing overall customer experience.
- Developed and maintained relationships with clients to ensure satisfaction and retention.
- Supported daily operations by coordinating schedules and managing team communications.
- Assisted in preparing budgets and financial reports for management review.
- Implemented administrative procedures that improved office efficiency and organization.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Developed comprehensive risk management strategy, mitigating potential impacts on business operations.
- Enhanced customer satisfaction, providing personalized service solutions based on client feedback.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Education
Christian Brothers UniversityMemphis, TN
MBA from Business Administration And Management
10-2025
Annasaheb Vartak College Mumbai,India
Graduate in Commerce from Bachelor in Commerce
03.2017 - 07.2019
Skills
- Financial management
- Customer service
- Project management
- Employee management
- Analytical thinking
- Documentation and reporting
- Business development
- Customer relationship management
- Decision-making
- Negotiation
- Issue resolution
- Sales and marketing
- Business administration
- Strategic planning
- Risk assessment and management
- Operations management
- Marketing management
- Safety protocols and procedures
- Employee motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Gujarati
Native or Bilingual
Extracurricular activities
fitness
Dancing
swimming
learning spaniel
learning french
Timeline
Annasaheb Vartak College
Graduate in Commerce from Bachelor in Commerce
03.2017 - 07.2019
Christian Brothers University
MBA from Business Administration And Management
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