Kajien Stevens
Watervliet,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned Interviewer guides participants toward appropriate information outcomes. Accurately records answers with compassionate assistance throughout document completion. Maintains organized records for optimizing organizational convenience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Canvassing Team Leader
Shawn
12 Colvin Ave Albany NY
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Responded to customer questions and objections to address concerns and build rapport.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Discussed customer feedback with management to optimize customer experience.
Insurance Sales Representative
Kim Hamilton
Rochester, NY
08.2022 - 04.2023
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Maintained detailed records of customer information and policy sales.
- Generated sales by recommending policies and add-ons.
- Connected with prospective clients to set appointments.
- Stayed in touch with clients to assess changing demands and offer new solutions.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Developed sales strategies to increase sales of insurance policies.
- Developed comprehensive marketing plans to promote insurance products to potential clients.
- Attended industry conferences to stay informed of latest products and trends.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Sales Representative
Empire Today
Albany, NY
01.2021 - 04.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Construction Worker
Chimba Evelyn
Albany NY
06.2019 - 11.2019
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Operated power equipment to move materials and promote job efficiency.
- Assisted with successful, time-sensitive renovations of various structures.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Measured dimensions of finished pieces for conformance to specifications.
- Observed safety regulations on job sites to minimize accidents.
- Dug trenches and set up forms to specified requirements for concrete pours.
- Conducted daily site inspections to identify potential safety hazards.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Inspected tools and equipment to maintain safety and efficiency.
- Managed safe and efficient use of tools and equipment on construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Mixed and poured concrete for variety of projects.
- Installed drywall, siding and other structural components.
Education
SUNY At Fredonia
Fredonia, NYHigh School Diploma -
Shaker High School
Latham, NY06.2019
Skills
- Critical Thinking
- Time Management
- Task Prioritization
- Staff Motivation
- Goal Setting
- Strategic Planning
- Public Speaking
- Leadership Development
- Training Development
- Risk Assessment
- Ethical Conduct
- Project Management
- Quality Control
- Active Listening
- Creative Thinking
- Data Analysis
- Change Management
- Analytical Thinking
- Organizational Skills
- Sales Techniques
- Process Improvement
- Attention to Detail
- Team Building
- Effective Communication
- Campaign Coordination
- Event Planning
- Interpersonal Skills
- Policy Knowledge
- Customer Service
- Team Management
- Direct Marketing Understanding
- Customer Engagement
- Direct Sales
- Sales Expertise
- Script Reading
Timeline
Canvassing Team Leader
Shawn
10.2023 - Current
Insurance Sales Representative
Kim Hamilton
08.2022 - 04.2023
Sales Representative
Empire Today
01.2021 - 04.2022
Construction Worker
Chimba Evelyn
06.2019 - 11.2019
SUNY At Fredonia
High School Diploma -
Shaker High School