Summary
Overview
Work History
Education
Skills
Programming Languages
Tech Stack
Quote
Timeline
SoftwareEngineer
Kajol Shah

Kajol Shah

Software Development Engineer
Madison,WI

Summary

Software Developer talented at translating customer requirements into testable engineering plans. Maintains exceptional development quality from conception through distribution. Works alongside clients and colleagues through all stages of development to produce exceptional final products. Versed in latest technologies and most useful programming languages with about 4 years of IT experience.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Software Development Engineer

American Family Insurance
Madison, WI
11.2019 - Current
  • Responsible for Software Design, Development, Maintenance and Enhancement of multiple Sales and Servicing Applications: Advanced Sales Tool (AST), Digital Sales API (DSA), Auto Sales API (ASAPI), P2.0 Landing Page Sales and Services, E1P Servicing API, Midvale Auto Servicing APIs.
  • Work on State Rollout and Partner Implementation. Add State/Partner specific rules to codebase as per BA requirements and Triage and Resolve defects/blockers.
  • Work with different spring frameworks, Javascript and Typescript frameworks to develop web services with rest and soap architecture.
  • Collaborate with Project Managers, business and technical analysts, developers, QA and other IT team members to understand business and technical requirements that drive analysis, design and creation of quality technical solutions. Conduct code reviews, mentor less experienced developers and approve pull requests.
  • Work with continuous integration and continuous deployment(CI/CD) tools like Jenkins and AWS which manages deployment of applications once developed.
  • Write unit tests using JUnit Framework, Mockito and Jest for Java and Javascript based applications and perform integration as well as regression testing on Major feature releases.
  • Work on-call as primary support engineer. Monitor and log ongoing production issues using DataDog. Work with teams across enterprise to triage and resolve blockers. Raise serviceNow tickets for service and vendor outages. Send daily updates with metrics for error counts and average response times to analyze and improve overall performance of application.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.

Help Desk Support Analyst

Rowan University
Glassboro, NJ
06.2018 - 05.2019
  • Resolve all computer, electronic devices and networking problems for university students, employees and alumni.
  • Incorporate standard ITIL practices within work order system.
  • Assign tech requests to appropriate IRT personnel.
  • Document solutions for common support requests.
  • Troubleshoot networking and computer issues and install software.

Education

Bachelor of Science - Computer Science

Rowan University
Glassboro, NJ
09.2015 - 05.2019

Skills

Technical Support

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Programming Languages

  • Java
  • Javascript
  • Typescript
  • Python
  • PHP
  • Ruby

Tech Stack

  • Eclipse/Visual Studio Code
  • MEAN/MERN Stack
  • Github/GitLab/Bitbucket
  • JIRA
  • Splunk
  • Datadog/Cloudwatch
  • CloudBee
  • Opsgenie
  • AWS
  • Redis
  • Jenkins
  • Docker
  • Dynatrace
  • Swagger

Quote

The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs

Timeline

Software Development Engineer

American Family Insurance
11.2019 - Current

Help Desk Support Analyst

Rowan University
06.2018 - 05.2019

Bachelor of Science - Computer Science

Rowan University
09.2015 - 05.2019
Kajol ShahSoftware Development Engineer