Software Developer talented at translating customer requirements into testable engineering plans. Maintains exceptional development quality from conception through distribution. Works alongside clients and colleagues through all stages of development to produce exceptional final products. Versed in latest technologies and most useful programming languages with about 4 years of IT experience.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Software Development Engineer
American Family Insurance
Madison, WI
11.2019 - Current
Responsible for Software Design, Development, Maintenance and Enhancement of multiple Sales and Servicing Applications: Advanced Sales Tool (AST), Digital Sales API (DSA), Auto Sales API (ASAPI), P2.0 Landing Page Sales and Services, E1P Servicing API, Midvale Auto Servicing APIs.
Work on State Rollout and Partner Implementation. Add State/Partner specific rules to codebase as per BA requirements and Triage and Resolve defects/blockers.
Work with different spring frameworks, Javascript and Typescript frameworks to develop web services with rest and soap architecture.
Collaborate with Project Managers, business and technical analysts, developers, QA and other IT team members to understand business and technical requirements that drive analysis, design and creation of quality technical solutions. Conduct code reviews, mentor less experienced developers and approve pull requests.
Work with continuous integration and continuous deployment(CI/CD) tools like Jenkins and AWS which manages deployment of applications once developed.
Write unit tests using JUnit Framework, Mockito and Jest for Java and Javascript based applications and perform integration as well as regression testing on Major feature releases.
Work on-call as primary support engineer. Monitor and log ongoing production issues using DataDog. Work with teams across enterprise to triage and resolve blockers. Raise serviceNow tickets for service and vendor outages. Send daily updates with metrics for error counts and average response times to analyze and improve overall performance of application.
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Help Desk Support Analyst
Rowan University
Glassboro, NJ
06.2018 - 05.2019
Resolve all computer, electronic devices and networking problems for university students, employees and alumni.
Incorporate standard ITIL practices within work order system.
Assign tech requests to appropriate IRT personnel.
Document solutions for common support requests.
Troubleshoot networking and computer issues and install software.
Education
Bachelor of Science - Computer Science
Rowan University
Glassboro, NJ
09.2015 - 05.2019
Skills
Technical Support
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Programming Languages
Java
Javascript
Typescript
Python
PHP
Ruby
Tech Stack
Eclipse/Visual Studio Code
MEAN/MERN Stack
Github/GitLab/Bitbucket
JIRA
Splunk
Datadog/Cloudwatch
CloudBee
Opsgenie
AWS
Redis
Jenkins
Docker
Dynatrace
Swagger
Quote
The ones who are crazy enough to think they can change the world, are the ones that do.