Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
8
8
years of professional experience
Work History
Phlebotomist
South Baldwin Regional Medical Center, Foley, AL
Foley
2024.05 - Current
Collected blood samples using proper techniques and equipment.
Maintained accurate patient records and documentation for each procedure.
Perform general laboratory housekeeping and safety inspections to ensure compliance with governmental regulations regarding proper hazard waste management and testing.
Complied with laboratory Health, Safety and Environmental rules and policies
Labels and distributes to appropriate laboratory section for testing or stores properly in refrigerator/freezer for later testing or transport to a reference laboratory
Completes requisition and/or log for specimens referred to reference laboratories
Pharmacy Technician
Walgreens
2021.11 - Current
Managed prescription processing and dispensing with strict adherence to regulatory standards, ensuring accurate medication delivery and improving patient safety outcomes.
Accurately filled prescriptions, managed inventory, and processed insurance claims to ensure timely medication delivery and enhance patient satisfaction at Walgreens.
Conducted comprehensive medication therapy reviews to identify and resolve drug therapy problems, improving patient adherence and reducing adverse drug events.
Processed prescription orders accurately and efficiently, ensured compliance with regulatory standards, and optimized pharmacy workflow to enhance patient safety and satisfaction at Walgreens.
Provided excellent customer service by answering inquiries and resolving issues.
Compounded medications under pharmacist supervision ensuring compliance with safety standards.
Administrative Assistant
Azalea Health & Rehab
2020.06 - 2021.11
Streamlined office operations by managing scheduling, coordinating communications, and maintaining accurate records, resulting in a 20% increase in administrative efficiency.
Coordinated patient scheduling, managed medical records with HIPAA compliance, and streamlined communication between healthcare providers and patients to enhance operational efficiency and patient care quality.
Streamlined patient scheduling and billing processes, enhancing operational efficiency and reducing appointment errors at Azalea Health & Rehab.
Managed patient scheduling, coordinated insurance verifications, and maintained accurate medical records to streamline clinic operations and enhance patient care efficiency.
Clinical Case Manager
Bayou Oaks Rehabilitation Center
2018.09 - 2020.06
Conduct thorough assessments of client needs to determine eligibility for homecare programs based on physician referrals.
Collaborate with billing teams to verify insurance coverage, ensuring seamless client access to services.
Prepare comprehensive intake documentation, including coding diagnoses and procedures for accurate record-keeping.
Work closely with healthcare professionals to develop individualized care plans tailored to each patient's unique needs.
Review medical records to assess benefit coverage and medical necessity for requested services, ensuring compliance with regulations.
Utilize care management systems to obtain prior authorizations for Medicaid services, ensuring timely access for clients.