Kakena Palmer
Clinton Township
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Union Janitor
Caravan Maintenance Facilities
06.2023 - 05.2025
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Maintain janitorial supply inventory.
- Sweep, mop and vacuum floors of all areas.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Ensured compliance with health and safety regulations.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Empty wastebaskets and trash containers.
- Attend training sessions regularly to keep updated on new safety protocols.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Responded to emergency cleaning requests to meet client expectations.
- Organized custodial closets to easily find equipment and supplies.
Externship coordinator
Dorsey College
05.2022 - 10.2022
- Provided career assistance between the student and employee.
- Ability to work independently while with a team.
- Helped students to prepare for externship.
- Communicated with students effectively.
- Obtained career information for students from companies with current hiring opportunities.
Evening Administrative Assistant (School of Beauty)
Dorsey College
05.2018 - 09.2019
- Answered phone calls and greeted anyone who entered the building.
- Helped clients with service.
- Communicate with staff.
- Filed paperwork.
- Equipment handling (printer, computer, etc.
- Kept student files organized.
- Entered student information into the system.
- Receive payment from clients for services.
- Assigned other admin tasks to complete in a timely manner.
Education
High school -
Southeastern High School of Technology
Detroit, MI06.1996
Skills
- 30 years in customer service
- Initiative person
- Supply replenishment
- Team collaboration
- Problem solving
- Organizational skills
- Cleaning expertise
- Customer service-focused
- Safety compliance
- Skilled housekeeper
- Communication skills
- Highly Trainable
- Hardworking and dependable
- Restroom sanitation
- Effective communication
- Attention to detail
- Time management
- Bathroom sanitation
Hobbies and Interests
Entrepreneur: KayyKreationz, LLC, Design to Customize
References
References available upon request.
Timeline
Union Janitor
Caravan Maintenance Facilities
06.2023 - 05.2025
Externship coordinator
Dorsey College
05.2022 - 10.2022
Evening Administrative Assistant (School of Beauty)
Dorsey College
05.2018 - 09.2019
High school -
Southeastern High School of Technology
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