Kala Anglebrandt
Kent City,MI
Summary
Results-driven professional with 10+ years of experience and focus on performance. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Innovator in new processes, technology adoption and team training. Handles stress well and quickly flexes with changing demands to consistently meet daily goals. Successful at overseeing employee training, performance management and safety compliance. Professional in managing daily activities while boosting morale through constructive employee feedback and staff reviews. Articulate in communicating with staff, customers and senior managers to deliver on service promises.
Overview
18
18
years of professional experience
Work History
Quality Assurance Technician
Wynalda Packaging
03.2022 - Current
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Carried out meticulous inspections of both incoming and outgoing items.
- Actively engaged in meetings to enhance ongoing improvement efforts.
- Verified overall quality of completed products against established standards.
- Streamlined data collection methods for test results, enabling faster analysis and decision-making regarding product improvements.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.
- Analyzed test data to determine performance and reliability of materials
- Documented testing procedures for developers and future testing use.
- Developed and maintained defect databases for known issues.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Technical Compliance Coordinator
Wynalda Packaging
03.2022 - Current
- Compiled internal information for compliance audit by reviewing company policy documentation, and noncompliance reports.
- Reviewed company forms and communication procedures for compliance with applicable laws and guidelines.
- Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by various departments.
- Reviewed contracts for compliance and privacy-related issues.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Prepared training programs to improve compliance at all levels.
- Gathered, organized and evaluated data to make accurate assessments of current operations.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Monitored product standards and quality-control programs.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
- Kept inspection journals and daily summary logs as required.
- Fixed identified issues to increase productivity and boost workflows.
- Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Compiled employee records from individual departments to maintain central files.
Logistics Supervisor
Wynalda Packaging
03.2022 - Current
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Trained, scheduled and evaluated Number employees.
- Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Documented shipment receiving information in Software.
- Reduced shipping errors by implementing a robust quality control system for accurate order processing.
- Analyzed data trends to forecast future demand accurately, enabling better resource allocation and planning.
- Evaluated transportation options to identify the most cost-efficient carriers, saving on shipping expenses.
- Improved inventory accuracy through regular cycle counts and audits.
- Monitored logistics performance and identified improvement opportunities.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Assigned tasks to team members to complete within designated time frames.
- Developed and implemented strategies to improve team productivity and efficiency.
- Monitored progress of tasks to provide feedback for improvement.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Met or exceeded production goals and objectives by following strict procedures.
Fulfillment Supervisor
Spartan Graphics
07.2015 - 02.2020
- Cross-trained new associates on picking and filling orders for warehouse products.
- Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Maintained compliance with company safety policies and called violations to attention of management.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Drove customer satisfaction by successfully completing all returns within timeframe from receipt in fulfillment department.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Handled day-to-day shipping and receiving overseeing more than 500+ packages per day.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Oversaw and motivated team of 10+ employees in warehouse.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Processed and manipulated data in order to produce identified information concerning shipping labels and tracking numbers.
Store Supervisor
Kmart/Sears Holdings
12.2006 - 12.2011
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Conducted inventory analysis to determine optimal stock levels.
- Oversaw preparation and distribution of promotional materials and flyers.
- Answered product questions and assisted customers in selection and checkout.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered questions about store policies and addressed customer concerns.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Mentored new sales associates to contribute to store's positive culture.
- Trained team members in successful strategies to meet operational and sales targets.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Researched issues to obtain appropriate answers to customer inquiries.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Returned change and currency and processed debit and credit card payments with accuracy.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Recruited, hired and trained over 50 new team members in 5 years.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
No Degree - Business Management And Supervision
Grand Rapids Community College
Grand Rapids, MIHigh School Diploma -
Elk Rapids High School
Elk Rapids, MISkills
- Computer skills including data entry/manipulation and knowledge in excel
- Staff Scheduling
- Correct labeling
- Product selection
- Shipping and receiving
- Order execution
- Warehouse Logistics
- Distribution and warehousing
- Staff Management
- Staff supervision
- Production planning
- Order picking and processing
- Safety and compliance
- Maintenance & Repair
- Teamwork
- Cultural awareness
- Records Management Systems
- Compliance Reporting
- Risk Identification
- Regulatory Standards
- Critical Thinking
- Policy and Procedure Compliance
- Audit Coordination
- Complex Problem-Solving
- Organizational Systems
- Corrective Action Planning
- SOP Development
- Data Integrity
- Audit Documentation
- Reading Comprehension
- Performance Monitoring
- Data Analysis
- Quality Control Data Compilation
- Adaptability and Flexibility
- Database Maintenance
- Documentation
- Personnel Documentation Verification
- Employee Data Record Keeping
- Company Policies and Procedures Training
- Corporate Compliance
- Confidential Records Management
Timeline
Quality Assurance Technician
Wynalda Packaging
03.2022 - Current
Technical Compliance Coordinator
Wynalda Packaging
03.2022 - Current
Logistics Supervisor
Wynalda Packaging
03.2022 - Current
Fulfillment Supervisor
Spartan Graphics
07.2015 - 02.2020
Store Supervisor
Kmart/Sears Holdings
12.2006 - 12.2011
High School Diploma -
Elk Rapids High School
No Degree - Business Management And Supervision
Grand Rapids Community College
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