Versatile operations manager and recruiter with a strong aptitude for optimizing operational efficiency and talent acquisition. Proven ability to lead and motivate teams, implement process improvements, and source top talent. Skilled in strategic planning, project management, and building strong relationships with key stakeholders.
Overview
10
10
years of professional experience
Work History
Recycling Supervisor
Tesla
07.2023 - 04.2024
Led a team of 24 recycling workers, ensuring efficient and safe operations
Increased recycling diversion rate by6% through improved sorting and contamination control
Developed and implemented training programs to improve staff knowledge of recycling procedures and safety protocols
Motivated and empowered team members to achieve high productivity and quality standards
Implemented performance management systems to track progress and identify areas for improvement
Directed the sorting, bailing, shipping, and storage of all recycled materials
Conducted periodic safety audits to ensure compliance with company policies and regulations concerning environmental protection standards
Evaluated employee performance reviews during annual appraisals
Coordinated with other departments regarding waste management initiatives related to recycling efforts
Payroll/PTO/Time Editing
Supply Ordering/inventory
Recruiter
SSC Services for Education
12.2022 - 05.2023
Hired and Onboarded40 candidates in1-month time span
Strategic marketing sourcing from different platforms
Increased staffing & retention3%-4%
Organize, advertise, and promote2-4 job fairs a month
Conducts all interviews, background checks, onboarding/orientation, E-verify I9 verifications and new hire trainings for82 facilities
Create and update job requisitions and specifications every30 days
Placed300 candidate text/calls per week
Schedules & Interview10-15 candidates per day and up to50 per week
Screening resumes and job applications for specific positions
Communicated with Hiring Managers to decide on qualifications for skilled positions
Manage all employee files and organizational filing systems
Operated and maintained applicant tracking and candidate management systems
Collaborated with managers to identify and address employee relations issues
SSC Custodial Director/Recruiter
SSC Services For Education
05.2021 - 12.2022
Managed all interviews, hiring processes, orientations, onboarding, E-verify I9, and etc
Increased staffing and retention by3%
Managed various shifts in14 facilities covering roughly,1.3 million sq Ft
Managed labor budget of $1,250,496.00 and supply budget of $1,490,496.00 annually
Trained a total staff of40 associates in janitorial methods and procedures and proper operation of equipment
Trained and cross trained associates for multiple positions
Managed staffing levels and competency of staff
Performed daily inspections on assignments to ensure tasks are completed
Met with Principals weekly to discuss staffing, issues of concern, present and future projects
Ensured compliance to all safety policies and procedures
Managed employee schedules including PTO and holiday schedules
Ensured each facility is secure and armed nightly
Delivered supplies and equipment to each facility weekly
Managed inventory and orders all janitorial supplies
Operations Manager
Environmental Services, St. Thomas Rutherford Hospital
05.2018 - 05.2021
Responsible for daily operations of40 employees to maintain cleanliness throughout a800,000 square foot facility
Conduct weekly interviews for all shifts as well as managing staffing levels, competency of staff and training/education
Managed a labor budget of $1,164,800.00 and a supply budget of $1.5 million
Management of cleaning patient rooms, OR rooms, common areas and patient satisfaction
Performed daily discharge and area inspections to ensure tasks are completed
Developed routines to improve quality of housekeeping services and HCHAP scores
Developed and implemented strategies to maximize customer satisfaction and decrease discharge turnaround times
Ensures compliance to all safety policies and procedures
Managed and evaluated employee schedules (including vacation and holiday schedules) to ensure proper staffing is provided
Meets monthly with Nursing Directors, quality control and infection prevention to inspect patient areas
Ordered all housekeeping supplies
Conducted monthly inventory of supplies
Ordered all housekeeping uniforms and safety shoes
Facilitated company Invoice and Transmittals
Conduct monthly inventory for supplies
Supervisor
St. Thomas West Hospital
07.2017 - 05.2018
Responsible for controlling the everyday operations of1st shift
Operated Bed tracking system averaging a65 min turn time for discharge rooms
Achieved results by working with staff to meet established targets
Conducted morning huddles to highlight Policies and procedures, associate engagement and safety
Collaborated with Nursing staff to prioritize high profiled patient rooms
Created efficient work schedules for each team member to maintain quality service
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
Which lowered the injury frequency rate for staff and visitors
Conducted routine inspections to check quality and compliance of discharges rooms and common areas
Assisted with new Hire Training
Housekeeper
St. Thomas West Hospital
09.2014 - 07.2017
Terminally cleaned10-12 Operating Rooms nightly
Quickly turned over operating rooms that were used multiple times a day/night
Inspected Operating rooms and ancillary areas weekly
Cleaned8-12 discharge rooms Nightly
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
Disinfected and mopped bathrooms to keep facilities sanitary and clean
Detail cleaned in different department areas in the hospital
Skills
Operations Management
Recruiting/Talent Acquisition
Computer skills
Strong Customer Service and interpersonal skills
Exceptional written and Oral communication
Organizational Skills Critical thinking and Problem solving
Microsoft Word
Microsoft Excel
Microsoft Power Point
Timeline
Recycling Supervisor
Tesla
07.2023 - 04.2024
Recruiter
SSC Services for Education
12.2022 - 05.2023
SSC Custodial Director/Recruiter
SSC Services For Education
05.2021 - 12.2022
Operations Manager
Environmental Services, St. Thomas Rutherford Hospital