Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Kala Dorris

Cedar Park,TX

Summary

Highly organized and effectively coordinate tasks to accomplish projects with timeliness. Resourceful and able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Analytical with a keen eye for details as an effective leader taking pride in motivating the team to perform their best to provide excellent service and profitable client relationships.

Overview

13
13
years of professional experience

Work History

Operations, Sr. Mgmt. (acting Director)

Crown Administrators
Austin, TX
09.2020 - Current
  • Mentored, supervised diverse workforce, managing scheduling, performance management for 8 direct report staff + 35 indirect across Austin and International location(s) (acctg. & wide range of professional srvs.).
  • Oversee full Accounting/Finance dept. and Member/Client Services dept. for daily needs.
  • Managed journal entries, collection efforts, reconciliations and payroll processing.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow.
  • Established positive and effective communication among the staff and executive leadership, reducing miscommunications and missed deadlines.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Collaborated with multiple departments and Executives to brainstorm business development strategies and identify customer product needs and preferences.
  • Effectively boosting client satisfaction by achieving record breaking KPI's and reducing quarterly business costs.
  • Maintained excellent customer relationships through consistent delivery on commitments.
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.
  • Developed and presented key projects to Shareholders Board to obtain approval for Salesforce development budgets.

Sr. Operations Mgr. - AR & Collections

Drilling Info, Inc. - ENVERUS
Austin, TX
11.2017 - 07.2020
  • Oversee team of 5-7 staff to ensure proper revenue billing and collections of 3,000+ accounts and $20+ million receivables
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Trained and mentored staff on procedures, compliance requirements and collections techniques
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance
  • Liaised with sales, marketing, product development, legal management teams to develop solutions and accomplish shared objectives
  • Submitted reports to senior management to aid in business decision-making and planning. (summer intern programs; annual bonus structures; auditing statistics; monthly GL reconciliation; weekly cash flow and revenue forecasting)
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams
  • Improved sales processes to streamline customer acquisition and onboarding strategies
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning. (high growth/acquisition experience)

Sr. Revenue Operations

Drilling Info, Inc.
Austin, TX
06.2017 - 11.2017
  • Determined financial and operational audit areas, providing most economical and efficient use of audit resources
  • Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits
  • Reviewed billing problems, researched issues and resolved concerns
  • Created new standard operating procedures improving billing accuracy and cash flow
  • Generated and submitted invoices based upon established accounts receivable schedules and terms

Finance Manager - A/R

Sizmek Technologies, Inc. (previously DG)
Austin, Tx
02.2014 - 06.2017
  • Involved in daily strategic planning with management reporting to the finance revenue director
  • Lead a staff of 4 in the credit function process, accounts receivable, cash application, journal, reconciliation adjustments
  • Serve as primary resource in development of SOP manuals representative of all operations under my supervision
  • Established SAP reports to monitor credit/AR functions
  • Ensure client payments are received/posted based on invoices of over 2,000 clients and reconcile any differences between invoices/payments
  • Implement contingency plan for critical functions of A/R team by ensuring everyone is successfully cross trained
  • Reduced Over 90 balance from 20% to 9%
  • Managed portfolio of accounts with value of over $10M
  • Manage staff vacation/PTO schedules

Billing Analyst

DG - Digital Generation
Irving, Tx
02.2012 - 02.2014
  • Created and maintained precise and accurate models, charts and reports
  • Consolidated financial data for key leadership meetings
  • Produced and analyzed financial statements by region to ensure monthly revenue deadlines are met ($12m+)
  • Processed billing requests to support US and Int'l (400+ clients)
  • Daily communication with internal/external clients to monitor orders through each phase until completion
  • Served as direct support to team members with continuous growth of knowledge and training support as the team lead

Bookkeeper

Cook Ventures
Frisco, Tx
12.2008 - 02.2012
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Composed effective accounting reports summarizing accounts payable data.
  • Effectively managing over 100 vendor accounts - To include processing and reconciling AP invoices maintaining accuracy of account data history.
  • Maintaining company NAV and Concur software for monthly vendor profits report to work directly with President of company
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.

Education

Bachelor of Arts - Accounting

Long Island University
2008

Skills

  • Bilingual - Spanish
  • Lean Six Sigma
  • ASC 606
  • Customer relations
  • Collaborative team player
  • Proficient in: MS Works: Word, Excel, Access, Outlook, Power Point
  • Sales Contracts
  • Budget development
  • Financial and operational reporting
  • Annual revenue auditing
  • Revenue recognition and month-end closings
  • Platforms: QuickBooks, Concur, NAV, SAP, Salesforce, NetSuite

Timeline

Operations, Sr. Mgmt. (acting Director)

Crown Administrators
09.2020 - Current

Sr. Operations Mgr. - AR & Collections

Drilling Info, Inc. - ENVERUS
11.2017 - 07.2020

Sr. Revenue Operations

Drilling Info, Inc.
06.2017 - 11.2017

Finance Manager - A/R

Sizmek Technologies, Inc. (previously DG)
02.2014 - 06.2017

Billing Analyst

DG - Digital Generation
02.2012 - 02.2014

Bookkeeper

Cook Ventures
12.2008 - 02.2012

Bachelor of Arts - Accounting

Long Island University

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