Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kala Gostian

Palm Harbor,Florida

Summary

Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.

Overview

10
10
years of professional experience

Work History

Office Assistant

The Handy Ghost
06.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Field Inspector

Muller Reports
08.2023 - 01.2025
  • Completed thorough written descriptions and took photographs to document conditions.
  • Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
  • Drafted detailed reports on findings of inspections.
  • Examined relevant documents prior to inspections in order to become acquainted with property features.
  • Continuously sought opportunities for professional development, staying up-to-date with industry advancements and enhancing personal skillset.

Manager

A Pet Spa Grooming
06.2015 - 08.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Education

Verbena High School
Verbena, AL

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing

Timeline

Office Assistant

The Handy Ghost
06.2024 - Current

Field Inspector

Muller Reports
08.2023 - 01.2025

Manager

A Pet Spa Grooming
06.2015 - 08.2019

Verbena High School

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Kala Gostian