Kala Lewis
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Conscientious Healthcare professional offering over three years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Citi Trends
05.2022 - 05.2024
- Creating schedules, merchandising, managing inventory, developed great customer service skills, Implemented leadership.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
PRN, Medical Assistant/Dental Front Office Coordinator
Concentra Urgent Care
09.2019 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with medical coding and billing tasks.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Shift Leader
Taco Bell
08.2019 - 01.2022
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Trained new employees and delegated daily tasks and responsibilities.
Front Office Medical Assistant
Sunnyside Medical Center
01.2018 - 08.2019
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Maintained inventory of office supplies, reducing operational costs through diligent tracking and reordering processes.
- Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
- Provided accurate documentation of patient interactions in electronic health record system.
- Posted payments and charges to patient accounts and participated in billing processes.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
Education
Medical Assistant - Medical Assisting
Lincoln College Of Technology
8317 W North Ave 06.2019
Skills
- Customer Service
- Team leadership
- Problem-Solving
- Customer Service and Engagement
- Inventory Control
- Time Management
- Attention to Detail
- Shift Scheduling
- Flexible Schedule
- Employee Scheduling
- Work Planning and Prioritization
- Goals and performance
Timeline
Assistant Store Manager
Citi Trends
05.2022 - 05.2024
PRN, Medical Assistant/Dental Front Office Coordinator
Concentra Urgent Care
09.2019 - 05.2023
Shift Leader
Taco Bell
08.2019 - 01.2022
Front Office Medical Assistant
Sunnyside Medical Center
01.2018 - 08.2019
Medical Assistant - Medical Assisting
Lincoln College Of Technology
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