Summary
Overview
Work History
Education
Skills
Timeline

Kala Stovall

Plano,TX

Summary

Organized and efficient highly skilled in office administration, data organization, proofreading, database management and word processing. Accomplished at transposing large amounts of data with accuracy and speed. Highly organized and detail-oriented. Systematic and organized trained in database systems management using a variety of technology platforms. Adaptable familiar with a host of database systems. Expertise in identifying errors while proofreading data already entered into the system. Productive driven to accomplish data entry tasks on time or ahead of schedule.

Overview

27
27
years of professional experience

Work History

Lab Operational Assistant

Parameno Health
03.2021 - 09.2024

• Hiring and training all incoming Specimen Processors.
• Perform quality audits as necessary.
• Help coordinate workflow to ensure finish time objectives and production goals are met. Make
scheduling changes when required.
• Consult with all other Specimen Processors on problems and questions.
• Coordinate the resolution to processing related errors.
• Help Supervisor enforce departmental policies and procedures.
• Keep Supervisor informed of problems and issues.
• Interpreting results reporting data, compiling information in graphs and documents, and recording
results into a system
• Providing administrative assistance, assisting department staff with projects helping faculty with special
request.
• Keeping records maintaining accurate records of activities, keeping inventory for laboratory supplies,
and preparing daily reports.
• Monitor, order, receive, restock, and distribute essential lab supplies such as dry ice, CO2 gas, liquid
nitrogen and basic reagents such as ethanol.
• Ensure basic equipment maintenance including, disinfecting bio-safety cabinets, topping up water in
incubators, cleaning centrifuges, and defrosting freezers according is fulfilled per service contract and
escalate issues as necessary.
• Assist with receiving/notification/distribution of packages and tenant move ins/ special deliveries.
• Keep lab common areas tidy and ready to use.
• Coordinate support for current or future premium services ensuring a high level of tenant satisfaction.
• Report any equipment or facility malfunctions.
• Log/document activities and maintenance to ensure alignment with lab operations manager's priorities.
• Works with management to coordinate and manage facility improvement projects and actively participates on committees and ? or meetings concerning improvement to departmental facilities.

Enhanced team productivity by providing administrative support and coordinating schedules.

  • Optimized employee scheduling by analyzing patterns in workload distribution, resulting in reduced overtime costs.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Provided administrative support with accurate document preparation and data entry.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.

Specimen Processor Lead

Axis Laboratories
02.2016 - 03.2021
  • Followed safety protocols while handling hazardous materials.
  • Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
  • Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
  • Streamlined specimen processing workflows to improve turnaround times and ensure timely delivery of results to clients.
  • Increased patient satisfaction by ensuring specimens were processed accurately and swiftly.
  • Reduced specimen contamination, strictly adhering to sterilization protocols.
  • Reduced processing errors, thoroughly reviewing and verifying specimen labels and requisition forms.

Receive and process laboratory specimens, including blood, urine, and tissue samples
• Prepare specimens for testing, including centrifuging, aliquoting, and labeling
• Enter data into the laboratory information system, including patient demographics and test orders
• Ensure that all specimens are handled and stored properly, including maintaining appropriate
temperatures and following safety protocols
• Distribute specimens to appropriate laboratory departments for testing
• Perform quality control checks on specimens and equipment
• Maintain accurate records of specimen processing and distribution
• Assist with inventory management and ordering of supplies
• Adhere to all laboratory policies and procedures, including HIPAA regulations
• This includes assisting clients and phlebotomists with inquiries pertaining to specimens requirements
and test turnaround times.
• This includes cleaning and maintaining the laboratory and all equipment used.
• Training all incoming Specimen Processors.
• Perform quality audits as necessary.
• Help coordinate workflow to ensure finish time objectives and production goals are met. Make
scheduling changes when required.
• Consult with all other Specimen Processors on problems and questions.
• Coordinate the resolution to processing related errors.
• Help Supervisor enforce departmental policies and procedures.
• Keep Supervisor informed of problems and issues.

  • Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.

Data Entry Operator

United Americal Insurance Company
Mckinney
04.1997 - 02.2016
  • Scanned documentation and entered into the database.
  • Entered numerical data into databases in a timely and accurate manner.
  • Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.
  • Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Increased data accuracy by diligently inputting and verifying information from various sources.
  • Verified data files prior to entry to maintain high data accuracy.
  • Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.

Education

High School Diploma - undefined

Mckinney High School, Mckinney, TX
1993

Skills

  • 50-60 WPM typing speed
  • Accurate and detailed
  • Proofreading
  • Insurance eligibility
  • CMS-1500 billing forms
  • Dedicated team player
  • Works well under pressure
  • Maintains confidentiality
  • Accurate and details
  • Exceptional customer service
  • Adapt to diverse groups
  • Excellent people skills
  • Social perceptiveness
  • Problem-solving skills
  • Expert in mechanical assembly
  • Small parts assembly
  • Skilled in final assembly processes
  • Quick learner

Timeline

Lab Operational Assistant - Parameno Health
03.2021 - 09.2024
Specimen Processor Lead - Axis Laboratories
02.2016 - 03.2021
Data Entry Operator - United Americal Insurance Company
04.1997 - 02.2016
Mckinney High School - High School Diploma,
Kala Stovall